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Joe Myers Ford

Houston, TX

4.8
3,074 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 3,074 reviews

October 06, 2021

Would of been a "5" if redhead lady at cashier would treat customers with respect instead of treating them rudely & telling it's not my job, I'm just a cashier! This lady needs a wake up call and traini More

by MadMax
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg Holtzman
Oct 11, 2021 -

Joe Myers Ford responded

We always appreciate feedback from customers, and we are so sorry to hear about your negative experience with us. We never want customers to feel like we aren't providing them with the absolute best in customer service. We'd love to discuss your concerns and see what we can do to make this right for you. Please contact Pat Goldwait at Pgoldwait@joemyersford.com and we will do our best to make this better.

October 05, 2021

Greg was attentive and considerate to the specific needs of my family in selecting a first vehicle for my daughter. His expertise, professionalism, and willingness to work toward our goal and not simply mak More

by Katie.Elsbury
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Martin, Pedro Lopez
Oct 06, 2021 -

Joe Myers Ford responded

Thank you for your positive review!

October 05, 2021

Great service advisor ask for Mir gets work done !!Fast Great service advisor ask for Mir gets work done !! Fast service will be back. Thx More

by Trucking1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mir
Oct 06, 2021 -

Joe Myers Ford responded

Thank you for your positive feedback, from all of us here at Joe Myers Ford!

October 03, 2021

The dealership has team spirit. The nation wide computer chip shortage has not effected their professional & caring approach. More

by philipmerritt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Zimmerman, Canyon Murrah, Elijah Strang, Pat Goldwait
Oct 04, 2021 -

Joe Myers Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

October 03, 2021

John worked really hard to help me find a vehicle that fit what I was looking for. More

by keith.frischenmeyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Williamson
Oct 04, 2021 -

Joe Myers Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

October 03, 2021

John Williams is great, finance department could be more professional and listen to what the client wants verses trying to sale them what the finance person wants to sell them. Also it was a bit unprofessi More

by Marine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Williams
Oct 06, 2021 -

Joe Myers Ford responded

Thank you for your feedback. It is our goal that every customer leaves 100% satisfied so we are disappointed to hear that you did not. Our team would like to speak with you so that we can address your concerns. Please contact Pat Goldwait at Pgoldwait@joemyersford.com and we will do our best to make this better.

October 02, 2021

Responsive and no pressure service. Were open and inviting Definitely recommend Joe Myers if you are looking for a new vehicle. More

by tritonvi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedric Dave, Craig Bosley
Oct 04, 2021 -

Joe Myers Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

October 01, 2021

Great experience. Sales understood what I was looking for and made the selection process easy. More

by Mike123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Canyon Murrah
Oct 04, 2021 -

Joe Myers Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

September 29, 2021

Good service for an oil change. The time was almost two hours. The time required is too long for an oil change. More

by bstone5706
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Hunt
Oct 04, 2021 -

Joe Myers Ford responded

We appreciate your feedback. Our goal is to make vehicle maintenance easy for our customers, and we're sorry that your service visit took longer than expected. Please contact our Service Director, Glen Duncan, at Gduncan01@joemyersford.com and we will do our best to make this better.

September 28, 2021

Friendly people and great service. Need more temporary direction signs on feeder road while you are under construction. More

by ccampbell
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
KJ 5 Stars
Sep 29, 2021 -

Joe Myers Ford responded

Thank you for your feedback!

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