Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Joe Myers Ford

Houston, TX

Overview
Reviews
Vehicles
4.8
2,918 Reviews
Call Dealership (713) 766-3600
View Awards

16634 Northwest Fwy

Houston, TX

77040

Directions

By Type

Showing 2,918 reviews

August 11, 2024

Hands down the easiest dealership to get into a brand new Ford. Even if you're not a Ford fan, they have plenty of vehicles, used and new to choose from. Really appreciate how the Joe Myers crews set up th More

by Discontinue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geovanni, Mike, new Mike
Report | Print
Aug 13, 2024 -

Joe Myers Ford responded

Thank you for the great feedback! We're thrilled to hear that you found the process of getting into a new Ford so seamless. It's fantastic to know that our wide selection of vehicles and our setup made a positive impression on you. If you have any more questions or need further assistance, don’t hesitate to reach out. We look forward to seeing you again!

August 10, 2024

Excellent service got my work done earlier then expected. Super kind hard working people who deserve a rise More

by jgrsmith777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Aug 12, 2024 -

Joe Myers Ford responded

Thank you for your kind words! We’re thrilled to hear that your service was completed earlier than expected and that our team made a positive impression. We appreciate your feedback and will make sure to share your praise with the team. Thanks for your support!

August 10, 2024

Don’t trust the staff. They don’t treat their customer with respect. It is all about selling units and after the sale good luck. Don’t buy new or loaner vehicles because th More

by Tonygordon63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Canyon
Report | Print
Aug 13, 2024 -

Joe Myers Ford responded

Thank you for sharing your concerns with us. We take your feedback seriously and are sorry to hear about your experience. It’s important to us that our customers feel respected and valued throughout the entire process, from the initial sale to any follow-up needs. We’d like to learn more about what happened and work toward a resolution. Please reach out to our Customer Relations Manager, Samantha Leon, at 713-482-5233 or Sleon@joemyersford.com, so we can address your concerns directly. Your satisfaction is our priority, and we appreciate the opportunity to make things right.

August 10, 2024

Everything from the salesperson Allison to the finance person Josh was absolutely perfect. The entire experience was great More

by metalpro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allison and Josh
Report | Print
Aug 13, 2024 -

Joe Myers Ford responded

Thank you for your wonderful feedback! We’re thrilled to hear that Allison and Josh made your experience exceptional. It’s great to know that everything went perfectly for you. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. Enjoy your new vehicle!

August 08, 2024

For some reason I took my vehicle in for a recall, kept it three days to say they had to order the part after telling me the part came in already More

by Peggychatman
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis
Report | Print
Aug 14, 2024 -

Joe Myers Ford responded

We’re sorry to hear about the confusion regarding your recent service visit. We understand how frustrating this situation must have been. To resolve this issue and get more clarity, please contact Aubrey Cook, our Service Director, at Acook@joemyersford.com. He will be happy to address your concerns and ensure that we provide a better experience moving forward. Thank you for bringing this to our attention.

August 05, 2024

Service department is on point! Scheduled or Emergency car issues are handle nicely. I have been buying and using the service department for 10 years and never had an issue. Repairs More

by Drew D'Alesandro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Courtney
Report | Print
Aug 06, 2024 -

Joe Myers Ford responded

Thank you for your continued trust in our service department over the past decade! We’re thrilled to hear that both scheduled and emergency issues are handled to your satisfaction. It’s great to know that our team consistently provides timely and reliable repairs. If you ever need anything in the future, please don’t hesitate to reach out.

August 03, 2024

The staff were friendly , helpful and took care of my needs immediately. I would recommend Joe Meyers to all who wish to get great service and to be treated like a valued customer . More

by lyndsayoliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Acosta
Report | Print
Aug 06, 2024 -

Joe Myers Ford responded

Thank you for your wonderful review! We’re delighted to hear that our team treated you well and addressed your needs promptly. Your recommendation means a lot to us. We look forward to serving you again in the future!

August 01, 2024

Mr Luis C is a true professional his updates and constant communication is second to none. The technician or technicians that diligently worked on my Explorer are second to none. I am very satisfied with my More

by Garcia14611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis C
Report | Print
Aug 06, 2024 -

Joe Myers Ford responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Luis and our technicians. It's wonderful to know that our team's dedication and communication have made such a positive impact. We deeply appreciate your loyalty and are delighted to hear that you plan to continue doing business with us. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for being a valued customer!

July 31, 2024

alejandro was extremely helpful &,answered all my questions since i was a first time buyer More

by jen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
alejandro gomez
Report | Print
Aug 01, 2024 -

Joe Myers Ford responded

Thank you for your review! We're delighted to hear that Alejandro provided excellent service and helped you feel confident as a first-time buyer. If you have any more questions or need further assistance, don't hesitate to reach out!

July 31, 2024

Been doing business with Ford since 1977 and have been doing business with Joe Myers from 1989 to now and have been happy with every vehicle I have bought! This time is special as I believe this will be m More

by jchenault777Last Truck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Canyon Murrah and Devin Peoples
Report | Print
1
...
11
12
13
...
292