Joe Myers Ford

They were able to replace the battery and alternator on Saturday even though they said it would take till Monday! Saturday even though they said it would take till Monday! More

Unethical, Lacks Integrity, Unresponsive, and Lacks Principles. If you’re looking for a poor customer service experience and a car that is likely unsafe to drive, shop here. They sold me a car with Principles. If you’re looking for a poor customer service experience and a car that is likely unsafe to drive, shop here. They sold me a car with engine problems after I told them I was buying the car for a teen and that safety was of utmost importance. They checked the car out afterwards and told me it had engine problems and take it to the manufacturer to see if they can assist with it. This is an establishment centered solely around profit and will likely sell unsafe vehicles to that end. The used car manager, Johnny, was aggressive, did not listen on the phone and hung up on me. The customer service rep, Samantha, was incompetent and claimed to have no access to corporate representatives after refusing to have the GM address the issues. After many phone calls I was able to obtain the corporate number: Berkshire Hathaway - 972-607-9295. Disappointing and dishonest establishment. Save yourself the trouble and shop some place else. More

Worst job being efficient and competent. Every time I go there my car comes back with a new issue. Unbelievable! And don’t get me started on having to leave my car for 4-5 days before they Every time I go there my car comes back with a new issue. Unbelievable! And don’t get me started on having to leave my car for 4-5 days before they even look at my car. Can’t you do a better job of scheduling? Apparently not. Don’t buy a Ford, and don’t go to Joe Myers! More

Joe Myers has stepped up their game over the last few years by improving their customer service. years by improving their customer service. More

Shout out to Elaine Latham my service advisor! Not only was she super cool but she was also honest and helpful! Thanks Again, Ms.Elaine! Not only was she super cool but she was also honest and helpful! Thanks Again, Ms.Elaine! More

Joe Myers Ford has a very good service department. Travis oversaw the service work being done on my Edge and was super to work with. Travis oversaw the service work being done on my Edge and was super to work with. More

Joe Myers is second to none. I highly rate them for service on your vehicle! Extremely satisfied customer! I highly rate them for service on your vehicle! Extremely satisfied customer! More

I received excellent results from Elaine Latham in service. She truly cares about her customers. service. She truly cares about her customers. More

Went in for an oil change and Mrs. Elaine did an excellent job getting me in and out during my lunch hour! Great service Elaine did an excellent job getting me in and out during my lunch hour! Great service More

Joe Myers Ford service with my service advisor Elaine Latham is the best Ford service department in Houston! They tell you the trust, do the work and handle my needs efficiently. Latham is the best Ford service department in Houston! They tell you the trust, do the work and handle my needs efficiently. More