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Joe Myers Ford

Houston, TX

4.8
2,917 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 2,917 reviews

August 28, 2024

Had an excellent experience with the Service Department. We were in a real bind during the most recent hurricane and Eddie was the only one in Houston who could track down the parts that we needed and get t More

by salrieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Summers
Aug 29, 2024 -

Joe Myers Ford responded

Thank you for your positive review! We're thrilled to hear that Eddie and our Service Department were able to assist you during such a challenging time. Their dedication to providing exceptional service, even under difficult circumstances, is a testament to our team's commitment to customer satisfaction. We appreciate your kind words and are grateful for your business.

August 26, 2024

My purchase was clear and to the point. No upsell, no issues. My salesman was very professional and provided exactly what I wanted. More

by RM3 Resources
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judilson Tomas
Aug 28, 2024 -

Joe Myers Ford responded

Thank you for your review! We’re glad to hear that your purchase experience was straightforward and professional. It’s great to know that your salesman met your expectations without any pressure or issues. If you need any further assistance, feel free to reach out!

August 25, 2024

Very excellent service and a pleasure to do business with. This is my one stop shop for my ford's and buying new fords. More

by RM3 Resources
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Judilson Tomas
Aug 28, 2024 -

Joe Myers Ford responded

Thank you for the fantastic feedback! We're delighted to hear that you find our service excellent and that it's always a pleasure doing business with us. We're honored to be your one-stop shop for your Ford needs. If you ever need anything else or have any questions, feel free to reach out. We look forward to continuing to serve you!

August 25, 2024

I already did this review yesterday. Not sure why they’re asking me to do it again. More

by agriscapellc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Martin Justin Watson
Aug 28, 2024 -

Joe Myers Ford responded

Thank you for taking the time to leave a review again. We apologize for any confusion and appreciate your feedback. If there’s anything specific you’d like us to address or if you have any additional comments, please let us know. We’re here to help!

August 24, 2024

It was a great experience. Greg and Justin were great to work with. They went the extra mile to earn my business and I will be a return customer. More

by agriscapellc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Martin and Justin Watson
Aug 28, 2024 -

Joe Myers Ford responded

Thank you for sharing your positive experience! We're thrilled to hear that Greg and Justin went above and beyond to earn your business. It's wonderful to know that their efforts made your experience great. We look forward to seeing you again as a return customer! If you need anything in the future, don’t hesitate to reach out.

August 19, 2024

This dealership is your classic dealer like so many we’ve heard of being deceitful, Thiefs, and liars. Don’t trust them, they have no respect, ethical or moral values and will completely deceive you. More

by Victim scammed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Martin
Aug 26, 2024 -

Joe Myers Ford responded

Thank you for sharing your feedback. We’re genuinely sorry to hear about your experience and take such concerns very seriously. We strive to uphold high ethical standards and respect for our customers, and it's disappointing to learn we fell short in your case. To address your concerns directly and work towards a resolution, please contact Samantha Leon, our Customer Relations Manager, at 713-482-5233 or Sleon@joemyersford.com. Your satisfaction is important to us, and we appreciate the opportunity to resolve this issue.

August 19, 2024

I have been going to this dealership for many many years and they always take care of me More

by bwholley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eileen
August 18, 2024

Outstanding job. By the service righter she listen in detail and the technican will allwas return to joe myers ford More

by Nathaniel mccoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lady service righter and maintenance repair
August 17, 2024

Best experience we’ve ever had when buying a car and our salesman, Calvin was the best More

by Becky Greene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin
August 16, 2024

Professional and courtesy sales team. Finance was completely honest and even saved me a few dollars when we walked back the offices. More

by Lcjohnson8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Algenis Correa
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