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Joe Myers Ford

Houston, TX

4.8
2,961 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 2,960 reviews

October 10, 2024

Good location, Sales man was very helpful and made the purchase easy and efficient. Thanks More

by aljr4511
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Cerritos
Oct 11, 2024 -

Joe Myers Ford responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team and that your purchase was easy and efficient. If you have any more questions or need assistance in the future, feel free to reach out. Enjoy your new vehicle!

October 09, 2024

Joe Myers ford had a much better selection of ford escapes. Russell and Smith ford had only ford escapes in white, silver and black. More

by davethewaveiam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Gordon
Oct 11, 2024 -

Joe Myers Ford responded

Thank you for your feedback! We’re glad to hear you found a better selection of Ford Escapes at our lot. We strive to offer a wide variety of options to meet our customers' needs. If you have any questions or need assistance, feel free to reach out. We hope to see you again soon!

October 07, 2024

Elaine Latham was very professional and excellent service Rep. Thanks for the prompt service and quick turn around! More

by dgoodale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Latham
Oct 10, 2024 -

Joe Myers Ford responded

Thank you for your kind words! We're thrilled to hear that Elaine provided you with excellent service and a prompt turnaround. We appreciate your feedback and look forward to serving you again in the future!

October 05, 2024

Pam Rangel was fantastic and went above and beyond! !! Fantastic service, can’t wait to come back. More

by Big Sexy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Rangel
Oct 09, 2024 -

Joe Myers Ford responded

Thank you for your wonderful review! We're thrilled to hear that Pam provided such fantastic service and went above and beyond to assist you. We love hearing that you’re excited to return, and we’ll be sure to pass along your kind words to Pam. We look forward to welcoming you back soon and continuing to exceed your expectations!

October 05, 2024

This was the most pleasurable experience that I have ever had buying an auto. Calvin was extremely knowledgeable and very patient. He was able to answer all of my questions. Every other person that I intera More

by Pappy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Gordon, Calvin’s manager, Alejandro Gomez-Sanchez
Oct 09, 2024 -

Joe Myers Ford responded

Thank you for your fantastic review! We're thrilled to hear that your experience buying an auto was so pleasurable and that Calvin made such a positive impact. His knowledge and patience truly shine through, and we’re glad he could address all your questions. It’s wonderful to know that everyone you interacted with contributed to your satisfaction. We appreciate your kind words and look forward to welcoming you back in the future!

October 04, 2024

Mr Courtney and Mr Mir are outstanding service Anytime I am coming Timely and professional More

by chrisvons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Mir
Oct 08, 2024 -

Joe Myers Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that our team members provided you with outstanding service. Timeliness and professionalism are our top priorities, and it’s great to know we met your expectations. We look forward to serving you again in the future!

October 04, 2024

The work request was completed on time, and as expected, the vehicle looks outstanding again. More

by lgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mir
Oct 08, 2024 -

Joe Myers Ford responded

Thank you for your fantastic review! We're glad to hear that your vehicle was completed on time and looks outstanding. Your satisfaction is important to us, and we appreciate your trust in our service. We look forward to assisting you again in the future!

October 04, 2024

Customer service is great. Five stars timing to just do an oil change is very long should be shorter. More

by Echapachapa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Acosta
Oct 08, 2024 -

Joe Myers Ford responded

Thank you for your positive feedback about our customer service! We're glad to hear you had a great experience. We understand that wait times for an oil change can be longer than expected, and we appreciate your patience. We are continuously working to improve our efficiency and reduce wait times. We hope to serve you better in the future!

October 02, 2024

I received a recall on my 2023 Bronco Sport. I stopped by Joe Myers’s & met Gregg Anthony in the service department. Gregg read my recall letter & immediately scheduled mobile service for my More

by nholcomb1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregg Anthony, Kristian
Oct 03, 2024 -

Joe Myers Ford responded

Thank you for your amazing review! We’re thrilled to hear about your positive experience with Gregg and Kristian. It’s great to know that the mobile service made your recall process so convenient and efficient. We appreciate your feedback and will definitely continue to prioritize mobile services. Thank you for choosing us, and we look forward to serving you again in the future!

October 01, 2024

Andrew is a very good service tech kept me informed the status of my truck had a little issue with the drain plug being bad and he waved the part when I informed him that they were the only ones that ever More

by Firefightermoses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Oct 02, 2024 -

Joe Myers Ford responded

Thank you for your feedback! We're glad to hear that Andrew provided excellent service and kept you informed about your truck's status. It's great to know that he was considerate about the drain plug issue and gave you helpful information for future maintenance without any pressure. We appreciate your understanding and look forward to assisting you with your vehicle's needs in the future!

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