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Joe Myers Ford

Houston, TX

4.8
3,018 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 3,018 reviews

December 12, 2024

The only thing needed are current magazines in waiting room. All magazines were 2023 year More

by Baxter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rudy
Dec 13, 2024 -

Joe Myers Ford responded

Thank you for your 5-star review! We're glad to hear you had a great experience. We appreciate your feedback about the waiting room magazines—keeping them updated is a great suggestion, and we'll make sure to address it. We look forward to serving you again soon!

December 12, 2024

Great service and great people. Pam Rengal is a great service advisor. I will continue to service my car at Joe Myers Ford. Good folks. More

by gilbertherrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Rengal
Dec 13, 2024 -

Joe Myers Ford responded

Thank you for the kind words! We're glad to hear you had a great experience with Pam and the team. We look forward to continuing to provide you with excellent service!

December 12, 2024

Great experience. Ness got me in the vehicle I wanted for the price I needed to be at. Had everything ready as I requested prior to my arrival so I was in and out with More

by Sherrimoffat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ness
Dec 13, 2024 -

Joe Myers Ford responded

Thank you for the great review! Ness is a fantastic member of our team, and we're glad he made the process smooth and efficient for you. Enjoy your new ride, and we look forward to serving you again in the future!

December 11, 2024

Great environment, understand the customers needs, friendly and knowledgeable staff, treats customers with respect and always making sure the customer is satisfied. More

by Gmazyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Devan Green and Devin Peoples
Dec 13, 2024 -

Joe Myers Ford responded

Thank you for your review! We’re thrilled to hear that you had a great experience with our friendly and knowledgeable staff. Providing top-notch customer service and understanding your needs is always our priority, and we appreciate your continued trust.

December 10, 2024

A very good dealer with excellent customer service. Pam is a great service advisor. She keeps me informed of my cars status.. More

by gilbertherrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Rangel
Dec 11, 2024 -

Joe Myers Ford responded

Thank you for your positive review! We’re glad to hear you had a great experience with our team, especially Pam. We appreciate your kind words and look forward to continuing to provide excellent service.

December 09, 2024

I have always been treated like family and not just and number for a sale. More

by RM3 Resources
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Acosta
Dec 10, 2024 -

Joe Myers Ford responded

Thank you for your kind words! We’re so glad to hear that you’ve felt like part of our family throughout your experience. Providing personal and caring service is our top priority, and we truly appreciate your loyalty. We look forward to continuing to serve you in the future!

December 08, 2024

Everyone was really awesome. Very helpful and able to get us into the vehicle we wanted. Hassle free! More

by deonnadwight
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
Dec 10, 2024 -

Joe Myers Ford responded

Thank you for your great feedback! We're so glad to hear that our team was able to assist you in getting into the vehicle you wanted and that the process was hassle-free. We truly appreciate your business and look forward to helping you again in the future!

December 07, 2024

Joe Myers service did a great job addressing my concerns. Luis Acosta helped get everything I needed, and even saved me some money utilizing my Ford reward points. Ive exclusively done my service at Joe Myer More

by Mitch
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Acosta
Dec 09, 2024 -

Joe Myers Ford responded

Thank you for your kind words and for being a loyal customer! We're thrilled to hear that Luis was able to assist you with your service needs and help you save money with your Ford reward points. We appreciate your trust in us for your vehicle service, and we look forward to continuing to provide you with the excellent service you've come to expect. If you ever need anything in the future, don’t hesitate to reach out!

December 07, 2024

Luis Acosta was very friendly and has great communication. The work was done in a timely manner. More

by choctaw247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Acosta
Dec 09, 2024 -

Joe Myers Ford responded

Thank you for your kind words! We’re glad to hear that Luis provided excellent service and kept you well-informed throughout the process. We take pride in ensuring our work is done efficiently and on time, and it's great to know that you had a positive experience. We look forward to serving you again in the future!

December 07, 2024

Always prompt service informative service staff plus today I had Andrew Moreno was very helpful in explaining my service and what was required. More

by Gus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Moreno
Dec 09, 2024 -

Joe Myers Ford responded

Thank you for taking the time to share your experience! We're delighted to hear that you received prompt service and found our staff informative. It's great to know that Andrew provided helpful explanations about your service needs—our team takes pride in ensuring our customers feel informed and confident. We appreciate your kind words and look forward to assisting you with your future service needs. Thank you for choosing us!

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