Joe Maus Chrysler Dodge Jeep RAM - Service Center

The service team was great. The servicemen were very professional and wonderful about touching base with me in several occasions to let me know how far along in the process they The servicemen were very professional and wonderful about touching base with me in several occasions to let me know how far along in the process they were, however the dealership’s rule about not letting me use a vehicle to run errands while I waited tends to make me take my business elsewhere. My husband would love to have a Jeep and I thought this would be a great time to try one out (without having salesmen calling every day for the next two weeks). More

Vehicle Maintenance Great communication and service! Mitch went above and beyond to make sure that the recall on my vehicle was taken care of. He was very courteous, and Great communication and service! Mitch went above and beyond to make sure that the recall on my vehicle was taken care of. He was very courteous, and his assistance was greatly appreciated!! More

Routine Maintenance I have always taken my Jeep for all of my maintenance services to this dealer. The service department has always been courteous and very helpful. I ha I have always taken my Jeep for all of my maintenance services to this dealer. The service department has always been courteous and very helpful. I have always had GREAT service and GREAT customer service every time I go. More

Recall on cruise control. I made an appointment, was told it would take about an hour.....AND IT DID......65 MINUTES Service was great.......I will definitely be coming back I made an appointment, was told it would take about an hour.....AND IT DID......65 MINUTES Service was great.......I will definitely be coming back for more service,,,,, I am due for an oil change soon,,,, More

Recall I had to take our Jeep Grand Cherokee in for a recall. I scheduled an appointment for 1:30 pm. They were ready when I got there. Jamie is very profess I had to take our Jeep Grand Cherokee in for a recall. I scheduled an appointment for 1:30 pm. They were ready when I got there. Jamie is very professional and friendly. Mitch is also very good and easy to deal with. I was out in less time than they said which was much appreciated. Great job thanks! More

Service Took less time for door to be fixed than originally told when I took the truck in the day before boats were there when I showed up. Would be grea Took less time for door to be fixed than originally told when I took the truck in the day before boats were there when I showed up. Would be great if customers waiting could have access to WiFi! More

Best customer service ever ! I have been so pleased through the whole process of buying my new Jeep cherokee from the Jimmy Britt Dealership here in Dublin. They have been so wond I have been so pleased through the whole process of buying my new Jeep cherokee from the Jimmy Britt Dealership here in Dublin. They have been so wonderful the whole time. Even through the servicing my vehicle last week. Just so much fun to work with! They keep their promises, that’s for sure. More

I WAS VERY PLEASED. I WAS TREATED WITH RESPECT AND KINDNESS. ALL MY QUESTIONS WERE ANSWERED IN A TIMELY MANNER. I WAS OFFERED COFFEE AND WATER, AND ASKED IF I NEEDED ANYT I WAS TREATED WITH RESPECT AND KINDNESS. ALL MY QUESTIONS WERE ANSWERED IN A TIMELY MANNER. I WAS OFFERED COFFEE AND WATER, AND ASKED IF I NEEDED ANYTHING. More

latest service job so far I have been very satisfied with the service I have been getting. I couldn't ask to be treated any better. they are always there for me when I c so far I have been very satisfied with the service I have been getting. I couldn't ask to be treated any better. they are always there for me when I call. More

Top notch service I bought my current Jeep from this dealership based on the super service and personal touch I got with the service department who took care of my pre I bought my current Jeep from this dealership based on the super service and personal touch I got with the service department who took care of my previous Jeep. These guys get it right the first time every time and the cost estimates are always spot on. More