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Joe Maus Chrysler Dodge Jeep RAM - Service Center

Dublin, GA

4.6
553 Reviews

553 Reviews of Joe Maus Chrysler Dodge Jeep RAM - Service Center

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February 14, 2023

I went in for my oil change and tire rotation, I ended up needing filters as well. But I didn't feel pressured into buying them like I have before at other 5 minute oil change places. It was a pretty fast se More

by sierramcgirt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jimmy Britt Chrysler Dodge Jeep Ram! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 21, 2023

Had a appointment for 9:30 on a monday. 3 days later I went and picked my Pacifica up and returned home. The vehicle had not been worked on and was sitting in back lot. I had to text to chec More

by larpoole
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of employee ne
Jan 23, 2023 -

Joe Maus Chrysler Dodge Jeep RAM responded

We'd love to identify details regarding your visit, but can't locate your information in our system based on the review. Our guess is that we were unable to start work on your vehicle (due to one issue or the other) and you retrieved it. Regardless, we'd love to see if we can find a solution. Can you email me your details at joe@jimmybrittauto.com

January 05, 2023

My service manager, Adam, got my jeep expedited and the technician, Jack, worked late to ensure that I was able to get back to work the next day. Much appreciation for their hard work! More

by teresahelms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James, Adam Milar
Jan 07, 2023 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

January 03, 2023

The service on my jeep was excellent and they took care of me in an efficient manner. More

by kgraham9476
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Boney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Milar
Jan 06, 2023 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jimmy Britt Chrysler Dodge Jeep Ram! We look forward to your next visit! Take care!

December 20, 2022

My routine maintenance technician was easy to do business with. He was very helpful. I do not recall his name, however. I first spoke with Mitch, who is always friendly and helpful. Merry Christmas t More

by benfallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2022

Outstanding! !! Jimmy Britt goes beyond to help their customer. I had a very good expierence. Thank you Mitch in the service department. I was in and out before More

by CRICKET31661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny in sales. Top notch
Dec 19, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jimmy Britt Chrysler Dodge Jeep Ram. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 15, 2022

Mitch Poole was awesome to work with on my Jeep Cherokee. Very Straight forward and honest. More

by erwin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, thank you so much for your positive comments about Jimmy Britt Chrysler Dodge Jeep Ram! If you have any further questions, please give us a call. We're always happy to help!

December 15, 2022

The staff provided the best customer service I have ever experienced at any dealership or service center. Absolutely phenomenal!! More

by SCOTTEWARREN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jimmy Britt Chrysler Dodge Jeep Ram! If you have any further questions, please give us a call. We're always happy to help!

December 04, 2022

The wait time is ridiculously to long. We sat there for over 3 hours. That was the second time we visited. The first time was for a basic oil change and we were there for 4 hours. More

by leetanner193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. We would like to work towards a resolution, so if you are willing, please reach out to Don Ruguleiski at (478) 200-3780 to discuss this further.

December 03, 2022

Great dealership to do business with. We drive a hour just to use them. Mitch is always easy to work with and always gets you in and out quick. More

by rhall22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

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