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Joe Maus Chrysler Dodge Jeep RAM - Service Center

Dublin, GA

4.6
553 Reviews

553 Reviews of Joe Maus Chrysler Dodge Jeep RAM - Service Center

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May 19, 2023

Performed the necessary repairs in a timely manner. They took care of me and communicated with me on what repairs were needed. More

by tannerabradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Joe Maus Chrysler Dodge Jeep RAM responded

Thank you so much for your feedback! It is appreciated greatly! Communication is important to us, and we're glad we were able to keep you in the loop. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!

May 19, 2023

Had good conversations on and about vehicle purchase. All questions were answered and once I agreed to buy the transaction at dealership was smooth and friendly More

by sax1196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2023 -

Joe Maus Chrysler Dodge Jeep RAM responded

Thank you for sharing! We're happy to hear that Mitch was able to provide the knowledge and assistance needed during your car-buying experience. Congrats on your new Jeep and thank you so much for your business and for choosing Jimmy Britt CDJR! Let us know if you have any questions about your new ride!

May 16, 2023

Great service. Quick scheduling for out of town customer. Work completed as promised. The transmission leak was corrected and everything.was.accuraye and clean. More

by hworkman13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Boney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 16, 2023

Always great service. Never have any issues. Have 6 vehicles I take back periodically with no problems. More

by REAGIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Boney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 14, 2023

I enjoyed my experience with all the staff. From salesman to sale manager and finance person. More

by cnandreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Eason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 13, 2023

Sold me a used dodge. They hadn't even serviced the truck. And had to run my credit 10 plus times to get it financed because of high miles. But none of this was related to More

by scott.43.morris
Service Price Transparency
Service Communication
Recommend Dealer
No
May 16, 2023 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hello Scott, Our apologies for the miscommunication. We certainly plan (and planned) to service your truck and assist with the bumper. Apparently, when you spoke to our service team, they were not aware this was already agreed upon. Our General Manager JD Collins called and left you a message, so please return his call. I'll have our Customer Relations Manager call you today to help get that scheduled with service.

Jun 05, 2023 -

scott.43.morris responded

No you're not sorry and it wasn't a miscommunication. I have been lied to since I looked at this truck and now they are trying to charge me upwards of 600 to service my truck. They still haven't even ordered the bumper that was supposedly ordered before I ever even looked at the truck. I wouldn't buy anything else from these people. Ever

May 09, 2023

Always a pleasant experience. Clean areas and nice personnel. Make an appointment ahead and they will be waiting for you. More

by cdaniels618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2023

Good service. The service department staff was very nice and very helpful. Took real good care of me. More

by spiresrhonda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 02, 2023

Took JGC-L back for another trip concerning start/stop. This time, they charged the auxiliary batteries, and the feature worked for 2 days before not working again. While I don’t know if I would use the st More

by lmallette5038
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Wright
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Joe Maus Chrysler Dodge Jeep RAM responded

We're do our absolute best to fix everything right the very first time, so this is unfortunate news to hear. I've shared your information with management there and asked them to reach out to you to get it fixed right.

May 02, 2023

I didn’t have to wait long for my car to get serviced and it was done well. More

by GUYTONTYKIASHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Boney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Adkins
Jun 29, 2023 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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