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Joe Maus Chrysler Dodge Jeep RAM - Service Center

Dublin, GA

4.6
553 Reviews

553 Reviews of Joe Maus Chrysler Dodge Jeep RAM - Service Center

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December 20, 2023

Mitch was very friendly, courteous, understanding, and helpful. He understood how desperate I needed my car repaired. Mitch was the main reason I went back to purchase a car at Jimmy Britt CDJR. Everyone More

by FAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2023

Great experience. Fast service, very good staff. They keep you updated even when just doing oil change More

by sportsman1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2023

When picked up vehicle after service, was told needed a new battery because they had to jump off several times. Vehicle started up for me on pick up and every day since and no new battery has been brought More

by rkayr46
Recommend Dealer
Yes
Employees Worked With
Mitch Poole
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Boney
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2023

sorriest bunch of liars I ever me i was promised one thing and gave them money and then they could not do what they said they would do I would not recomend yall to my wifes exhusband and never received More

by pgfrog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Joe Maus Chrysler Dodge Jeep RAM responded

First off, I'm sorry about your wife's ex-husband. :) Secondly, I would love to get to the bottom of what happened that the team caused such an issue for you and your family. Can you please email me at joe@jimmybrittauto.com and let me know what name your customer profile would be under, and what occurred that I could possibly fix?

December 15, 2023

The staff is amazing and they always get me in and out. It’s always a good experience! More

by julesbon31005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2023

Would not recommend this dealership to anyone. Difficult from start to finish. Poor customer service. More

by brittanyleigh88
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Fountain
3.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Clayton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2023 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hello Brittany - I'm very sorry your experience with us has left you so unsatisfied. I was unable to locate your information in our database, as I'd love to speak with the team to understand what we missed and how we could have assisted you better. Can you email me some details regarding your discussions with us at joe@jimmybrittauto.com?

December 11, 2023

Great people! Great Service! We take pride in dealing business with the staff at Jimmy Britt. All the work provided is very professional and always satisfied with More

by bhayslip07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Boney
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2023

I have been dealing with Jimmy Britt for over 10 years. Have been very satisfied with both sales and service! More

by plumbittxny
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Snelgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willie Eason
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Boney
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2023

I had a small hiccup with my new car i purchased, Billy and the service team had me fixed and good to go literally the next day! Wonderful dealership experience everyone is very friendly and helpful. More

by aloracielo4918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Boney
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2023

Great service, always excellent communication. Would recommended Jimmy Britt for your next vehicle purchase .Service department never disappoints More

by rose6989.dr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
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