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Joe Maus Chrysler Dodge Jeep RAM
Dublin, GA
1,375 Reviews
Welcome to Joe Maus CDJR of Dublin
Your Preferred Chevrolet, Chrysler, Dodge, Ram, Jeep Dealer in Dublin
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,375 reviews
March 25, 2022
Awful customer service! !!! Sold me a car that I discovered one day later had major issues and wanted me to pay the 3000 to fix it. Then turned around and was mouthy with my !!! Sold me a car that I discovered one day later had major issues and wanted me to pay the 3000 to fix it. Then turned around and was mouthy with my wife and told her that we were lucky that they let us back out of the sale. They said they could’ve made us keep the car. Then basically admitted that they’re going to fix the car and sell it for a higher price. This dealership has unethical business practices. More
by hotshot121676
Verified Customer
March 25, 2022
The sales person didn’t attach my license plate, I have what appears to be white paint on the rear door, this is not good service. Not happy at all. what appears to be white paint on the rear door, this is not good service. Not happy at all. More
by William
Employees Worked With
March 23, 2022
Mitch Poole was very helpful! All the staff was very friendly and helpful! Clean waiting area! All the staff was very friendly and helpful! Clean waiting area! More
by raven.channell
Employees Worked With
March 22, 2022
Jonathan and Jermaine were extremely helpful and professional throughout the entire experience! I highly recommend working with this dealership if you’re looking for a good, honest deal! professional throughout the entire experience! I highly recommend working with this dealership if you’re looking for a good, honest deal! More
by cras.bbarbee
Employees Worked With
Jonathan Adkins
March 21, 2022
I always have a positive experience with this dealership service center. I appreciate the fact that they always try to work me in as soon as possible, so I don't have to worry about driving my car in unsafe service center. I appreciate the fact that they always try to work me in as soon as possible, so I don't have to worry about driving my car in unsafe condition. They are friendly and professional. Highly recommend!! More
by susanm0
March 17, 2022
Great buying experience! Jonathan was my salesman and he answered all questions that I had about the Jeep Grand Cherokee. The entire team worked with me to ensure that I got Jonathan was my salesman and he answered all questions that I had about the Jeep Grand Cherokee. The entire team worked with me to ensure that I got the vehicle I wanted. I would recommend using Jimmy Britt for purchasing your next car. More
by kyleedmunds11
Employees Worked With
Jonathan Adkins
March 17, 2022
Jonathan was my sales rep and he was nice. I did not have any issues with anyone i interacted with during my time there. I purchased a vehicle from them because they were the only one that s I did not have any issues with anyone i interacted with during my time there. I purchased a vehicle from them because they were the only one that somewhat help me reach my monthly target due to me rebuilding my credit. They did originally tell me they would help me reach my target monthly price but they inputted my social wrong during their credit check, so ultimately ran someone else’s credit. When they corrected it, my monthly price increased by about $80 which was still about $200 less than what other dealerships were offering me because of my credit. It was ultimately my choice to purchase the vehicle, I just wish i had more knowledge on what to ask about. First, they couldn’t produce a maintenance report or a carfax for my vehicle. There was an oil change apparently completed during my vehicle’s stay at the dealership, couldn’t provide proof, just said it usually get done as part of service protocol. Didnt top the fluids in the vehicle, did gas it up though. Within 3 weeks of purchasing the vehicle, i had to replace the tires, the thermostat, cataclyctic converter, get my A/C flushed and recharged, and get an oil change just because i didn’t i didnt have proof of last time it was completed. Additionally, it has an entertainment system that has sound but no video showing. Now the vehicle is a 2016 Dodge Caravan with 98K Mi so its due for some work, i just didn’t know how much work it would be. It would have been nice for the dealership to do a full inspection and resolve any issues and add that work to the total price rather than spending close to $2500 out of pocket to resolve these issues that constantly come up. I say this to say make sure you know what to ask about and for, and ensure you know 100% of the vehicle you are getting. The 3 Stars are overall experience with the issues on the vehicles but i would give 5 stars for the friendly staff. More
by Joncaasi
Employees Worked With
March 17, 2022
The sales staff is helpful, but the sales management, finance and detailing service was all but helpful. I purchased my new wrangler out of state and scheduled an appointment to pick it up. I had all my finance and detailing service was all but helpful. I purchased my new wrangler out of state and scheduled an appointment to pick it up. I had all my paperwork ready, but nothing was ready at the dealership. The sales person had to talk to the sales manager multiple times but the sales manager never showed his face. We asked about working out a deal with the extended warranty and they played a blame game so it was no one’s problem. When I finally got the car it was not properly cleaned. The main pro is I got the Jeep that I wanted. More
by dioamoreinfinito
March 16, 2022
They Need better communication skills between their sister dealerships and their own. Need to communicate with customers better also. sister dealerships and their own. Need to communicate with customers better also. More
by klemoine257
Employees Worked With
