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Joe Maus Chrysler Dodge Jeep RAM

Dublin, GA

4.6
1,375 Reviews
Welcome to Joe Maus CDJR of Dublin Your Preferred Chevrolet, Chrysler, Dodge, Ram, Jeep Dealer in Dublin
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2054 US-441

Dublin, GA

31021

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Showing 1,375 reviews

December 21, 2022

It was the worst experience ever buying a vehicle. The finance guy (Tre) jacked up our interest rate 1.45 above what Robins had it for. Salesman (Preston) would not email me back when I was asking fo More

by rodney.gordon2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Clayton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hello, we regret to hear that you had a negative experience with us, but we would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact Don Ruguleiski at (478) 200-3780 so we can work towards a resolution. We look forward to hearing from you. Take care!

Jan 18, 2023 -

rodney.gordon2 responded

Update, My temp tag has expired and have been to the tag office twice over the last month to have them say they have not received the paperwork. Contacted Nathan in Jimmy Britt on 7 Jan to find out nobody sent the paperwork and he ensured me the paperwork would be expedited, which apparently did not happen according to the tag office. Called Jimmy Britt dealership again today and expressed my frustration and that the tag office did not have the paperwork and once again was ensured it would be expedited. I tried to contact Don a couple times and left message to call me back, but he was not there and the message may not have been passed on. Very disappointed with the whole process here.

December 20, 2022

My sales consultant was very helpful and patient even after viewing numerous cars, and he ensured everything went ok. My sales consultant was knowledgeable about the cars. He gathered information about w More

by shi.kinyua
Recommend Dealer
Yes
Employees Worked With
Thomas Barnes
December 20, 2022

My routine maintenance technician was easy to do business with. He was very helpful. I do not recall his name, however. I first spoke with Mitch, who is always friendly and helpful. Merry Christmas t More

by benfallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2022

Kenny was very thorough and helpful with my vehicle purchase. He understood my needs and explained the vehicle in detail. I was introduced to the service department, internet department, finance mana More

by nedenfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Snelgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey & Angela-awesome!
December 18, 2022

It was a pleasure to do business with Jimmy Britt CDJR. They were kind and courteous, even though I was an out of state buyer. We purchased our vehicle by phone and pictures. We are pleased with our purcha More

by rfowler5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Wright
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan Phillips, Austin Padgett
Dec 20, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, thank you so much for your positive comments about Jimmy Britt Chrysler Dodge Jeep Ram! If you have any further questions, please give us a call. We're always happy to help!

December 17, 2022

Thomas Barnes was our salesman and I have nothing bad at all to say about him. He got me the deal that I wanted and was very friendly and knowledgeable. I really appreciate the opportunity I had to buy fro More

by Larry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Barnes
Dec 19, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi Larry, thank you for your kind review; we are happy to pass along your comments to the team here at Jimmy Britt Chrysler Dodge Jeep Ram! If you have any further questions, please give us a call. We're always happy to help!

December 17, 2022

The dealership staff was very friendly. The dealership let me look to find the vehicle I wanted. More

by grenadeleon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Snelgrove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

December 16, 2022

Outstanding! !! Jimmy Britt goes beyond to help their customer. I had a very good expierence. Thank you Mitch in the service department. I was in and out before More

by CRICKET31661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny in sales. Top notch
Dec 19, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jimmy Britt Chrysler Dodge Jeep Ram. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 15, 2022

Mitch Poole was awesome to work with on my Jeep Cherokee. Very Straight forward and honest. More

by erwin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, thank you so much for your positive comments about Jimmy Britt Chrysler Dodge Jeep Ram! If you have any further questions, please give us a call. We're always happy to help!

December 15, 2022

The staff provided the best customer service I have ever experienced at any dealership or service center. Absolutely phenomenal!! More

by SCOTTEWARREN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2022 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jimmy Britt Chrysler Dodge Jeep Ram! If you have any further questions, please give us a call. We're always happy to help!

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