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Joe Maus Chrysler Dodge Jeep RAM

Dublin, GA

4.7
1,369 Reviews
Welcome to Joe Maus CDJR of Dublin Your Preferred Chevrolet, Chrysler, Dodge, Ram, Jeep Dealer in Dublin
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2054 US-441

Dublin, GA

31021

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Showing 1,369 reviews

August 11, 2023

anthony in parts sale not very nice at all. told us they had parts went to pick them up and {anthony}parts sale yell i told to them they didnt have them so came back to shop,office .ther no need More

by roger
Recommend Dealer
No
Employees Worked With
ANTHONY PART SALES
Aug 11, 2023 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hello Roger - I'm very sorry to hear of your experience with our parts team member. I am passing this along to the executive management at our dealership. Please know this is not indicative of the service we strive to provide al of our customers.

August 11, 2023

They are Threatening to not pay off my trade in vehicle if i don’t come back and sign off on a mistake they made. Also told me that I would have to pay for both vehicles if I didn’t sign the new paperwork More

by USAF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Poulton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Joe Maus Chrysler Dodge Jeep RAM responded

Hello Bryson - I'm just learning of this situation now and have passed it along to ownership. You will be hearing back from us very shortly.

August 10, 2023

Do a great job keeping our Ram 1500 in good running order. Always able to work us into schedule. More

by pej59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Boney
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

Bret was excellent all through the whole process. I really never experienced buying a car like that. They bought the car to my house. Great experience. More

by ghende127801
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Poulton
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2023

The communication was great; I had no problems, Jamie was very helpful to/for me. More

by johoward57
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Boney
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

It was a easy buying experience just took a lot of other things to get everything settled More

by aaronb1519
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RJ Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 08, 2023

Brought my 2010 Dodge Grand Caravan in on a recall, and was greeted by Mitch and Billy. No wait, everything went smoothly. Kudos to Billy for answering my questions about how best to care for my van More

by Geewhizicist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2023

They were so patient and helpful throughout the entire process, especially the person looking after me. Rick Taylor. Great place with great employees. More

by kingquez4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
RJ Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Taylor
August 05, 2023

Mitch was great…customer service at its finest. .Cheaper than any dealer around .Will definitely return for service More

by skip barber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 01, 2023

I was rush through a oil change, and there was oil wasted on my vehicle Not what I expected. More

by jameskimes51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Boney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Joe Maus Chrysler Dodge Jeep RAM responded

I'm very sorry about your experience and would love just a little more clarification on your review. Can you please email me at joe@jimmybrittauto.com? We definitely want to see how we can better deliver you a 5-star experience.

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