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Joe Maus Chrysler Dodge Jeep RAM

Dublin, GA

4.6
1,372 Reviews
Welcome to Joe Maus CDJR of Dublin Your Preferred Chevrolet, Chrysler, Dodge, Ram, Jeep Dealer in Dublin
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2054 US-441

Dublin, GA

31021

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Showing 1,372 reviews

March 31, 2024

They did what they said they would do in a reasonable amount of time. Very friendly. More

by poppyjpc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Boney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2024

The service department does a great job! They do their best to get you back on the road as soon as possible. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Boney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2024

Do not buy a vehicle from here! !! They will demand more money after both parties have signed a contract!!! xxxx poor people!!! More

by Costaz71.dj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon Wright
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Poulton
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2024 -

Joe Maus Chrysler Dodge Jeep RAM responded

We're very sorry this was your interpretation of the events, sir. Inevitably, we take all customers at face value as to the payoff amount remaining on their vehicles in advance of their purchase up until we can contact their current lending institution. In this case, as we explained, the payoff amount you supplied us was far less than what was actually owed per your bank. We can only base our contract creation based on the good faith estimates from our guests. In most cases of a negative review, we apologize for any miscommunication and work to resolve the issue. In this instance, though, there was nothing more to do than to request the difference in payoff amount. It is certainly not customary where we ever require someone to come back in with additional funds, but in this instance, it is what is indeed required as it was not a mistake on the part of our dealership. We truly do desire to move beyond this unfortunate instance and serve you long into the future.

March 29, 2024

I’ve been taking my Jeep to Jimmy Britt for maintenance and services for a number of years. Everyone in the service department is professional, courteous, and knowledgeable. Jamie is the absolute best. I v More

by TTANGEL71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Boney
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2024

Brent went out of his way to find thw right vehicle for me. His customer service work ethic and demeanor were outstanding. More

by cliftonfarms
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2024

Been servicing my vehicle since 2013. Never had a problem. Service has always been done in a reasonable amount of time and I've never had to take it back to correct anything they've done. More

by JEFFHANDLEY4083
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2024

A plus service. . did what they said they were going to do and on time. More

by Dubtransmission
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Boyd
March 19, 2024

The service guy that was supposed to speak with never bothered to ask me if I needed anything & he took off to quick to say anything. On the sticker has wrong miles, it’s 10k lower then the present milea More

by kalenanani1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jamie Boney
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2024

Great dealership to deal with. Always willing to help customers. I recommend this dealership. Great service! More

by sintourouslinder
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Soles
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2024

Brent Meeks was superb, professional and would recommend him to anyone looking for a vehicle More

by annasaraceni4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Meeks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Gray- Finance Dept
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