Joe Maus Chrysler Dodge Jeep RAM

Great service! I would highly recommend them! Great people, great deals, and great vehicles. I went looking for a vehicle and came home the same day with a great purchase! people, great deals, and great vehicles. I went looking for a vehicle and came home the same day with a great purchase! More

Mr. Willie Eason was a pleasure to deal with. Very good experience. He was very patient and made sure I got the vehicle I wanted. experience. He was very patient and made sure I got the vehicle I wanted. More

Sold me a car without stated options. Then would not correct their mistake. Same car buttons malfunctioning they would not even put it on the machine to see the problem. Worst service ever. Do not buy f correct their mistake. Same car buttons malfunctioning they would not even put it on the machine to see the problem. Worst service ever. Do not buy from this dealership. They are frauds. More

Kenny and Angela did an excellent job in helping me with my purchase. Very appreciative of them both. We will continue to bring our business to this dealership. my purchase. Very appreciative of them both. We will continue to bring our business to this dealership. More

Just had the best car buying experience I’ve ever had - zero pressure. no games. simply support & help to get what I want, how I want, at the price I want. Honestly still in shock about it all and I am com zero pressure. no games. simply support & help to get what I want, how I want, at the price I want. Honestly still in shock about it all and I am completely in love with my new Jeep! More

Customer service was great only had one tech so it was a bit of wait but overall good.It was on a Sat which is great. bit of wait but overall good.It was on a Sat which is great. More

Made a blind call about a trade. Gave me a great number and delivered the Jeep a few day later 3.5 hour away. Easy. No last minute surprise! and delivered the Jeep a few day later 3.5 hour away. Easy. No last minute surprise! More

Thie staff was fantastic. Service was quick efficient and professional with the problem diagnosed found and fixed. I wiii definitely recommend this dealership to my friends. Thanks and professional with the problem diagnosed found and fixed. I wiii definitely recommend this dealership to my friends. Thanks More

TAKE YOUR BUSINESS SOMEWHERE ELSE!!! Preston was cordial towards my wife during the four days of texting back and forth about a vehicle but would never send us the breakdown on the pricing that we kept aski towards my wife during the four days of texting back and forth about a vehicle but would never send us the breakdown on the pricing that we kept asking for. He just kept texting my wife that the dealership had us a deal but wanted us to drive the 75 miles to the dealership to find out what it was. We reluctantly drove to Dublin to test drive the vehicle to make sure it was what we wanted. When we finally got to see the actual numbers on paper, he completely rebuffed me when I told him that we weren't being given enough for our trade and kept playing the typical used car salesman tactic of running back and forth to the manager's office only to tell us that we couldn't get any more for our trade. We did finally settle on a price that was a little less than MSRP but we came to an impasse when he just refused to give us more for our trade, so we got up and left. My wife was upset and called them back and asked if there was anything else they would do to which someone finally relented and offered us an additional $200 for our trade and asked us to return to the dealership to try to work out a deal. We turned around and drove back to the dealership to discover that along with this seemingly insignificant $200, we somehow also got a lower interest rate which dropped the payment amount substantially and will save us several thousand dollars in interest! There shouldn't be any reason for that much difference, and nobody could explain the difference in the payments. I begrudgingly agreed to the price because of the lowered interest and was sent to the finance manager's office to sign the paperwork. Now I have no complaint about Mr. Mckeever. Jermaine was exceptional! He was very friendly, professional, and took the time to make sure that we understood everything. He even explained to us how to get the premiums returned for the extended warranties that we'd purchased on our trade which our hometown dealer had told us we would simply lose. During the paperwork process, I obtained the required insurance coverage for the vehicle and was told the wrong finance company by Preston, so our proof of coverage had the wrong lienholder when we got to Jermaine's office. I was able to get this corrected after several attempts and emailed the proof of insurance to Preston and Jermaine. We drove the vehicle home that night somewhat happy about the deal on the vehicle but still displeased about our trade. Now this whole time, I had never received any communication from Preston since he was communicating with my wife about the vehicle. He didn't even have my number until we filled out the paperwork at the dealer. Then two days later, I start getting smart texts from Preston telling me to have my husband send them the correct proof of insurance! I took great offense at this since he had to get my contact information from the finance paperwork to even be able to contact me. After enlightening him that he was communicating with the man that signed the paperwork, he continued to make smart mouthed and sharp comments to me. After several calls to the dealership over the next few hours, I was finally able to talk to James Collins and complained about the issues with Preston and told him that I was so disgusted and irritated that I wanted to take the car back to them. He did apologize and ask if there was anything he could do to make up for the issues. While we haven't settled on anything yet, I am still so disgusted with the process that I want to discourage anyone else from being taken by them. Then today, it appears that they have sold our trade in less than a week for a very nice $3,500 profit! This is the epitome of sleazy dealings and the very reason that I feel like it's impossible to have a good experience here or anywhere. More

We appreciate the good job and service from making appointment for oil change and Tire rotation to having the service done. Appreciate your good service. appointment for oil change and Tire rotation to having the service done. Appreciate your good service. More