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Joe Machens Volkswagen - Service Center

Columbia, MO

4.4
1,164 Reviews

1,164 Reviews of Joe Machens Volkswagen - Service Center

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June 15, 2023

Even though I am a foreigner and my English is not good, they explained me very kindly and helped me actively, and above all, it was difficult for me to live because I had only one car, but they rented a ca More

by Youngjun Choi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Autum Hall, Jimmy Schafer
June 13, 2023

Great scheduling ease. Finished before promised but tire pressures weren't adjusted after rotation. Not a big problem. Christopher made it happen immediately. More

by ken c.
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Griffitts
June 11, 2023

Very happy with the service, which was a safety recall, and with how I was treated as a customer. I also got to take a test drive of the new VW ID.4 while I was waiting for service. The salesman, Bruce W More

by warren44sapp
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Wayne, salesman.
June 07, 2023

Good service that I can always count on. As well as communication if it’s phone call, text or email. More

by KHOM.CHOUN86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Autum Hall
June 07, 2023

The dealership is amazing every time I've gone in there. It's always been the same they treat you the same if you bought a car or if you were going to buy a car I've had no issues. Whatsoever More

by Deborajohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Autum Hall, Jimmy Schafer, Miro Miranov
May 31, 2023

He was very polite very knowledgeable highly recommend vw They treat everyone as if they were family More

by Deborajohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Autum Hall
May 31, 2023

It's a dealership. Just like most of the others. Good and bad at the same time. More

by Deandnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Autum Hall
May 28, 2023

Always great service and awesome hospitality while waiting for ur car!!!check them out you won’t be disappointed!!! More

by ESPRESSOKEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Stamose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Conrad Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Heaper, Marissa Vander Griend, Autum Hall, Jimmy Schafer, Miro Miranov
May 27, 2023

I brought My car in for some Warranty repairs and Chris took care of everything so there were No headaches for Me. He set Us up with a very nice Loaner, and kept Me up to date on ETA of the expected date o More

by BILLCRAWFORDUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2023

My review in more than 15 words is that everyone was good, and the waiting are was clean. I would return. More

by AMHC5B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Nevels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Cain, Jimmy Schafer
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