Joe Machens Volkswagen - Service Center

It was a good experience. Jonathan was very helpful to help me get the right car for me. I am always pleased with the service department. The wait is never too long and the lounge is comfortable. Mike help me get the right car for me. I am always pleased with the service department. The wait is never too long and the lounge is comfortable. Mike has helped me many times with service and he gives superb attention to detail. More

I found the dealership to be friendly, accommodating, very knowledgeable and gave an explanation of the service that was very understanding. Also explained the process of part that was ordered. very knowledgeable and gave an explanation of the service that was very understanding. Also explained the process of part that was ordered. More

Fast and superb service. Will absolutely do business with them again. Had my car serviced and was back to work in only a few hours. them again. Had my car serviced and was back to work in only a few hours. More

JC is AMAZING! I want to thank JC for being the most amazing person to work with! When it comes to customer service he is the BEST EVER I want to thank JC for being the most amazing person to work with! When it comes to customer service he is the BEST EVER More

Great Job. I’ve been very impressed of how accommodating they were with my appointment. Their service was excellent. Thank you so much. Will be back if I have an I’ve been very impressed of how accommodating they were with my appointment. Their service was excellent. Thank you so much. Will be back if I have any issues or for maintenance. More

Excellent service!!!! Went in for a warranty issue. Joe kept us informed and was a pleasure to work with. Service was fast and professional. I highly recommend Machens V Went in for a warranty issue. Joe kept us informed and was a pleasure to work with. Service was fast and professional. I highly recommend Machens VW!!! More

Friendly and experienced advisors Michael was an excellent person to work with, very Professional and very helpful. Definitely will be telling all my friends to go there. Top notch Michael was an excellent person to work with, very Professional and very helpful. Definitely will be telling all my friends to go there. Top notch service department More

It was a good experience. J.c was the guy I was dealing with while my car was in for warranty work, he was very good at keeping me up dated on the progress of my car. He was v J.c was the guy I was dealing with while my car was in for warranty work, he was very good at keeping me up dated on the progress of my car. He was very helpful with all my questions regarding The work being preform on my car. And helped me get in to a rental even after the service department was closed. More

Very polite and efficient! I had a recall service done on my 2017 VW Beetle. They completed the work and even washed my dirty car. Thank you very much! I had a recall service done on my 2017 VW Beetle. They completed the work and even washed my dirty car. Thank you very much! More

Perfect experience I had a great experience. There was a small glitch with my car’s computer system, and Joe Machens VW was able to get it fixed quickly and get me back I had a great experience. There was a small glitch with my car’s computer system, and Joe Machens VW was able to get it fixed quickly and get me back on the road within just a few hours. Thank you! More