Joe Machens Volkswagen - Service Center

That did a great job working around my schedule to get me taken care of! They were able to get me in even though then were full. I had to come back to get a few things fixed, but that's part of it! Big thank taken care of! They were able to get me in even though then were full. I had to come back to get a few things fixed, but that's part of it! Big thanks to JC, the techs, and Joel at the Collision center! More

Dealership I have used for my 2007 and now my 2015 VW's since 2011, Always attentive, thorough and professional! Only one time were items overlooked and the next time that was always corrected! JC Coll since 2011, Always attentive, thorough and professional! Only one time were items overlooked and the next time that was always corrected! JC Collier and now the new service manager, Tom Turner gave me their time, attention and discussed services performed and prices first, and if there ever was a conflict in anything or wrongly charged they always correct everything before you leave. I appreciate their time and attention to service details! More

Somewhat disappointed...always have had vehicle washed after my service. Not this time. Also, drove 2 hrs the week before not knowing they had went to appointments only and was unable to work me in. after my service. Not this time. Also, drove 2 hrs the week before not knowing they had went to appointments only and was unable to work me in. More

VW service The service crew have always been extremely courteous. They have always seemed knowledgeable about the problems with our cars. I appreciate having h The service crew have always been extremely courteous. They have always seemed knowledgeable about the problems with our cars. I appreciate having had a porter available to take us places when we have had a long wait to get our cars serviced. More

They were extremely helpful and thorough! JC answered all of my questions and even showed me some examples of things I asked. I will of course be back next time I need something done! of my questions and even showed me some examples of things I asked. I will of course be back next time I need something done! More

Great service as always and always great to see my favorite sales managers too!!! Nice coffee machine it makes great coffee and See u the next time around!!! favorite sales managers too!!! Nice coffee machine it makes great coffee and See u the next time around!!! More

I had some tire trouble on my way home and they did a fantastic job of helping me out! they made me and my puppy feel right at home by offering me snacks and drinks. and in no time at all i was on my way fantastic job of helping me out! they made me and my puppy feel right at home by offering me snacks and drinks. and in no time at all i was on my way again! thank you guys so much! More

Excellent service very timely and professional. Service tech was knowledgeable and friendly. This is our first VW so this is new territory for us, the folks at Machens VW were more than accommodating. tech was knowledgeable and friendly. This is our first VW so this is new territory for us, the folks at Machens VW were more than accommodating. More

I am a man of few words. Every thing went well and I was out of there quickly. Thanks for the coffee,It was very good. out of there quickly. Thanks for the coffee,It was very good. More

Very thankful for Joe who contacted VW on our behalf and got us assistance with the repair costs; and I really appreciate everyone involved with getting our car fixed so quickly that day; we are very pleas got us assistance with the repair costs; and I really appreciate everyone involved with getting our car fixed so quickly that day; we are very pleased with their service department, they are very friendly and their customer waiting area is awesome!! More