Joe Machens Volkswagen - Service Center

Quick and fast service. They got me right in for an oil change and tire rotation. Also had a software update that was due in b a recall that I didn’t know about. change and tire rotation. Also had a software update that was due in b a recall that I didn’t know about. More

My visit at Machen's Volkswagen was fantastic. The service advisor that assisted me was very kind, energetic, and clear when describing what was being done to my vehicle and what I should consider loo service advisor that assisted me was very kind, energetic, and clear when describing what was being done to my vehicle and what I should consider looking at in the future. More

Joe Machens vw is the best. From sales to service they are excellent. I was in and out in about 45 mins for my oil change. are excellent. I was in and out in about 45 mins for my oil change. More

Good service. My car was in for a recall, the part was replaced, and I was given a loaner during my visit. All went well. replaced, and I was given a loaner during my visit. All went well. More

Joe took great care of us and was absolutely pleasant the whole time. Zero stress. He got us in, figured out what was wrong, and got us a loaner with almost no paperwork. He was also a genuinely friendly whole time. Zero stress. He got us in, figured out what was wrong, and got us a loaner with almost no paperwork. He was also a genuinely friendly dude. Called me as soon as the car was ready. Pretty perfect. More

The service department has always been great with me even though they are very busy! I appreciate their service! I would highly recommend them to anyone! though they are very busy! I appreciate their service! I would highly recommend them to anyone! More

Had a 10 am appointment for service and car not ready until around 4 pm. I am retired and live in centralia. My husband had to pick me up and then also had to make another trip to Columbia to pick up ca until around 4 pm. I am retired and live in centralia. My husband had to pick me up and then also had to make another trip to Columbia to pick up car. Did not expect an all day event. More

Scheduled service should include loaner cars and inside/outside cleaning. I was disappointed that this is no longer included. scheduling took a couple of weeks to get into service which seems like a inside/outside cleaning. I was disappointed that this is no longer included. scheduling took a couple of weeks to get into service which seems like a long time. More

Service has always been good. They did not fix the problem with the warning lights. There were two probable causes, but I decided not to try them. problem with the warning lights. There were two probable causes, but I decided not to try them. More

Nice people. Great service. Love my 2014 Jetta TDI. 220,000 miles and very little REPAIRS, JUST ROUTINE MAINTENANCE. Nearly 40mpg still and runs great. 220,000 miles and very little REPAIRS, JUST ROUTINE MAINTENANCE. Nearly 40mpg still and runs great. More