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Joe Machens Volkswagen - Service Center

Columbia, MO

4.4
1,164 Reviews

1,164 Reviews of Joe Machens Volkswagen - Service Center

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July 08, 2023

The woman that was making sure it got done that day was very helpful and pleasant. More

by Maryellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miro Miranov
July 07, 2023

Great place all around. Only place I will take my car to get worked on. More

by Kayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 04, 2023

The staff is super friendly. They work is completed in an efficient manner and listen to the customer and explain things in such a way it is easily understood. More

by jburden1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2023

Thanks for great service and quick work. I appreciated the efficiency. Free car wash card was a nice treat as well. More

by L. T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Autum Hall, Jimmy Schafer, Miro Miranov
June 30, 2023

The Joe Machens Volkswagen dealership has wonderful customer service and does a great job communicating with the customer prior to the visit. I really enjoy the ability to track the progress of the ser More

by jenanoch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Autum Hall
June 27, 2023

They team at Joe Machens was so helpful. My car broke down as I was driving through Missouri to Pennsylvania and they were able to fit me in and get back on the road within the same day! More

by Jrgruenling
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jimmy Schafer
June 23, 2023

Was very knowledgeable about what was in stock. Ordered that part it was there exactly when he said and got me right in and out More

by sharp.latonya
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2023

The service professionals were very responsive to and helpful in addressing my concerns. Overall, I rate this as an outstanding experience. More

by HARRY.BRUCE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Schafer
June 22, 2023

Good experience. Quick service. Couldn't be happier. We will definitely be coming back for our next service. More

by ROBD
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Autum Hall, Jimmy Schafer, Miro Miranov
June 21, 2023

Autumn was wonderful as always. Had no difficulty with scheduling my appointment. The service was great. More

by imus1113
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Autum Hall
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