Joe Machens Volkswagen - Service Center

Excellent service all around. Staff friendly and knowledgeable able to make experience very relaxing done on time Staff friendly and knowledgeable able to make experience very relaxing done on time More

Love how the team treats us like family. We drove 3 hours to buy our car from ya’all and will continue too in the future. We drove 3 hours to buy our car from ya’all and will continue too in the future. More

Friendly service, customer oriented care with knowledgeable staff. Mechanics were excellent and meticulous in their checks, informing the customer of any hidden concerns. Thank you! knowledgeable staff. Mechanics were excellent and meticulous in their checks, informing the customer of any hidden concerns. Thank you! More

Very dependable tells you all up Front cost of any parts and labor Very reliable and very friendly always gets me in right away. Can always count on Crystal to call me and let me know what’s wrong with the and labor Very reliable and very friendly always gets me in right away. Can always count on Crystal to call me and let me know what’s wrong with the vehicle and the cost that includes parts and labor More

Friendly, courteous staff. comfortable lounge area. Great amenities Service personal will explain and go over what is being done or what you are wanting to have done to your v comfortable lounge area. Great amenities Service personal will explain and go over what is being done or what you are wanting to have done to your vehicle. No pressure sales More

Always great service. Very accommodating! And they always treat me with respect and make me feel special👍. Very accommodating! And they always treat me with respect and make me feel special👍. More

The oil change was done promptly and without problems or concerns. Thank you Joe Machens. concerns. Thank you Joe Machens. More

Great guest service and very professional. Keep me up to date about my vehicle and went over everything. Keep me up to date about my vehicle and went over everything. More

Excellent service! -***** Excellent dealership and I highly recommend it! I was very satisfied because my warranty covered about $3,000 worth of repairs on my 2014 vw j -***** Excellent dealership and I highly recommend it! I was very satisfied because my warranty covered about $3,000 worth of repairs on my 2014 vw jetty TDI automatic! Most of the time, I would give this dealership 5 stars on "communications", but there was one instance I would give it 4 stars! All around this is most definitely the #1 best vw dealership in Missouri, for my opinion! They have cappuccino or hot chocolate, soda, and chips! They treat their customers with respect and are very honest and kind! And they have a van or suv to take you places around Columbia, MO! More

Thorough service department even returned my car Cleaned washed. Friendly staff and comfortable waiting area, thank you for everything vehicle is running great. washed. Friendly staff and comfortable waiting area, thank you for everything vehicle is running great. More