Joe Machens Volkswagen - Service Center

Friendly service person, went above and beyond to take care of what I needed. They were very accommodating with the appointment, even letting me leave my car at the service center until I could pick it up care of what I needed. They were very accommodating with the appointment, even letting me leave my car at the service center until I could pick it up, a couple days past service date. More

Was super fast and very convenient, would recommend to any one. Great place to get serviced. any one. Great place to get serviced. More

Chrs in service is always great to work with! Always willing to go above and beyond for his customers. Always willing to go above and beyond for his customers. More

Great customer service. Joey was the best. Appreciate the courtesy and excellent communication and tecomwndations Joey was the best. Appreciate the courtesy and excellent communication and tecomwndations More

Fast and friendly service I’m glad I have a Volkswagen great car yay yay great car yay yay More

Quick and friendly service, great communication. Highly recommend using them for purchases, parts, and service. Highly recommend using them for purchases, parts, and service. More

I am completely disappointed in my service here. I was told it would be a firm $150 for a diagnostic check, and then charged an additional $20 for "shop fees" after the fact. The service quality is I was told it would be a firm $150 for a diagnostic check, and then charged an additional $20 for "shop fees" after the fact. The service quality is low in addition to everything being HIGHLY overpriced. More

Very polite employees but no pride in workmanship and not a lot of respect for the vehicle. a lot of respect for the vehicle. More

A waste of time to find out they charge so much to diagnose a AC problem on a car that's three years old. The AC/heater blower should not be bad in a 2020 already. Every since the appointment. The veh diagnose a AC problem on a car that's three years old. The AC/heater blower should not be bad in a 2020 already. Every since the appointment. The vehicle is having lots of mechanical issues. Very disappointed More

Corey restored my faith in service at dealers. He was friendly, knowledgeable, and helpful. We've come to depend on the high quality of service at Joe Machens Volkswagen. He was friendly, knowledgeable, and helpful. We've come to depend on the high quality of service at Joe Machens Volkswagen. More