Joe Machens Volkswagen - Service Center

Good service, was in and out really fast. Bought one car and leased another. Thunk you Bought one car and leased another. Thunk you More

Easy to work with and really quick and efficient service. On the expensive side but would use again. On the expensive side but would use again. More

Autum is excellent, could not recommend her more. Professional, knowledgeable, and easy to talk to. Professional, knowledgeable, and easy to talk to. More

I was very impressed by the level of communication, support and professionalism! I look forward to their service in the future. support and professionalism! I look forward to their service in the future. More

Staff was polite and knowledge. The work was completed in a timely manner and the waiting area was comfortable. The work was completed in a timely manner and the waiting area was comfortable. More

Easy to schedule service, very prompt, always professional. Excellent service department and sales. They treat you better than family professional. Excellent service department and sales. They treat you better than family More

The staff was very accommodating and friendly. Definitely will recommend others to take their vehicles there Definitely will recommend others to take their vehicles there More

Best experience wish would wash and vacuum car pulse escort back to car after service . But over all customer service is awesome escort back to car after service . But over all customer service is awesome More

Amazing! I had to tow my son’s car from Quincy IL just to get key fob programmed 🙄. We had some complications loading his car onto car dolly, which was going I had to tow my son’s car from Quincy IL just to get key fob programmed 🙄. We had some complications loading his car onto car dolly, which was going to run us late for appointment. I called in advance to communicate the issue. Even though the receptionist was reluctant to squeeze us in later that day, she did. When we arrived at the dealership, everyone there was amazing! They had no problems getting us in. As a matter of fact they had the fob programmed before our scheduled time for appointment. But, the best part was how cool everybody was. Super friendly, and accommodating. We received excellent recommendations for dinner, and had an all around great experience in Columbia! BTW, I hardly ever do reviews, but this one deserves my time! 👍🏼👍🏼 More