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Joe Machens Volkswagen - Service Center

Columbia, MO

4.4
1,156 Reviews

1,156 Reviews of Joe Machens Volkswagen - Service Center

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May 20, 2018

Maintenance Needed basic maintenance for my VW and oil and service is available on Saturday when I’m off and reasonably priced and doesn’t take long usually. More

by Adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Peterson
May 21, 2018 -

Joe Machens Volkswagen responded

Adam, thanks for the positive feedback! We are glad to know you had a great service experience! We appreciate you!

May 19, 2018

Great womderful and so forth, it is disturbing however not to be able to submit this survey without typing twenty five words on this section. The More

by SOYCAPITAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Peterson
May 21, 2018 -

Joe Machens Volkswagen responded

Thank you so much for the positive feedback! We are happy to hear you had a great experience! We appreciate you and your business!

May 17, 2018

Great experience I forget the name of the technician, but he was fantastic as well. Did a very good job explaining what was repaired, and also letting me know what rep More

by KENT.K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Williams
May 17, 2018 -

Joe Machens Volkswagen responded

Thank you so much for the great feedback! We are happy to hear you had a great experience with us! We appreciate you and your business!

May 16, 2018

Lane assist not workingn Went in to have issue checked. They took care of the problem, took it for a test drive, had it washed and ready to take with us in a short amount of t More

by CHarrison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Shaw
May 17, 2018 -

Joe Machens Volkswagen responded

We are happy to hear you had a great experience with us! We appreciate your positive feedback and your business! Thank you so much!

May 13, 2018

Exquisite customer service Friendly, professional staff took care of all our needs, answered our questions, explained everything. Top notch. Great experience. We would definitel More

by CJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Nichols , Amanda Shaw, Shawn Williams
May 14, 2018 -

Joe Machens Volkswagen responded

CJ, thank you for the positive feedback! We love hearing you had an excellent experience with us and our customer service! We appreciate you and your business!

May 13, 2018

Very helpful! Service and sales personnel were all very helpful and friendly. I highly recommend them. They were honest, and took the time to answer my questions, More

by LAUDYDALE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Shaw, Jonathon Martin, Shawn Williams
May 14, 2018 -

Joe Machens Volkswagen responded

Thank you for the great review! We are glad to know you had an overall positive experience with us! We appreciate you!

May 11, 2018

Modification This was the best service that I’ve had with Joe Machens. I went in for phase two for the diesel modification and was treated amazing. More

by SSG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Peterson
May 11, 2018 -

Joe Machens Volkswagen responded

We are glad to hear you had a great experience with us! We appreciate you and your positive feedback! Thank you for your business!

May 08, 2018

Nice and easy oil change. Fast oil change. Every one there was accommodating and nice. They also recommended a tire rotation. Everything is running smooth. I'll be going back f More

by MIDNIGHTFALCON314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Stock, Jonathon Martin, Ryan Peterson
May 08, 2018 -

Joe Machens Volkswagen responded

We appreciate your positive feedback! We are happy to hear you had a great service experience! Thank you for your business!

May 06, 2018

Oil change Had my car oil changed and tires rotated. Shawn was very professional and I will use vw service again. Thanks so much for your hard work Shawn it was More

by CROCKERBRANDON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Williams
May 06, 2018 -

Joe Machens Volkswagen responded

Brandon, we appreciate your positive feedback! We are glad to know you had an excellent service experience! Thank you for your business!

May 06, 2018

Service Center Fast and expert service. Comfortable setting to wait in while car was being serviced. Everyone at the dealership was very pleasant and friendly. Ve More

by jo-ann47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Peterson
May 06, 2018 -

Joe Machens Volkswagen responded

Jo-Ann, thanks for the great feedback! We are happy to hear you had fast and expert service with us! We appreciate you! Thank you for your business!

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