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Joe Machens Volkswagen - Service Center
Columbia, MO
1,156 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,156 Reviews of Joe Machens Volkswagen - Service Center
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November 14, 2018
Took great care of me Mike was awesome in service!! Car was in and out in good time and work was excellent. No problems at all. Thanks very much Mike. Mike was awesome in service!! Car was in and out in good time and work was excellent. No problems at all. Thanks very much Mike. More
by knoeseljr
Verified CustomerEmployees Worked With
Mike in servic
November 14, 2018
Awesome customer service!!!! Recent purchase @ Machens VW. Love the car, love the dealership ! Great experience, no issues, fantastic service ! Both sales and service have bee Recent purchase @ Machens VW. Love the car, love the dealership ! Great experience, no issues, fantastic service ! Both sales and service have been exceptional !! Highly recommend ! More
by CARTEE
November 13, 2018
Quick service Had a nail in my tire. They got me right and back out in 25 minutes. I am thankful they got me back on the road so quick. Awesome service. Had a nail in my tire. They got me right and back out in 25 minutes. I am thankful they got me back on the road so quick. Awesome service. More
by ALEXLAROE
Employees Worked With
Amanda Shaw
November 07, 2018
People were rude a the salesman sold me a lemon Volkswagen sold me a car and within 3months the under shielding came off the inside door handle broke and I had to spend money fixing my brakes rotors Volkswagen sold me a car and within 3months the under shielding came off the inside door handle broke and I had to spend money fixing my brakes rotors and wheel bearing More
by TEDGLASGOW2
Employees Worked With
Other Employees :
Anthony Heaper, Mike Stock, Sam Torseen, Shawn Williams
November 04, 2018
Quick and Friendly This dealership always provides excellent service. To me, to customers in general, and to my car. When I mentioned that my key fob seemed to be runnin This dealership always provides excellent service. To me, to customers in general, and to my car. When I mentioned that my key fob seemed to be running low on battery, it was replaced free of charge without me even asking! Thanks! More
by KLEVERY
Employees Worked With
Ryan Peterson, Shawn Williams
November 04, 2018
Service on VW Beetle Convertible Service experience was great. Customer service was very friendly and welcoming. Quality and thoroughness of service on my car was excellent. i really Service experience was great. Customer service was very friendly and welcoming. Quality and thoroughness of service on my car was excellent. i really appreciated the coffee and snacks. Thanks! More
by GALE.COUSINS
Employees Worked With
Shawn Williams
November 03, 2018
Oil change I had a coupon for a $79 oil change and they did the oil change for $59. Great customer service from Amanda and great overall experience. I had a coupon for a $79 oil change and they did the oil change for $59. Great customer service from Amanda and great overall experience. More
by gmodonnell1
Employees Worked With
Amanda Shaw
October 25, 2018
First Impression Really was impressed with how friendly and helpful Amanda Shaw was. I needed help and a loaner car in a hurry and she had everything ready for me whe Really was impressed with how friendly and helpful Amanda Shaw was. I needed help and a loaner car in a hurry and she had everything ready for me when I arrived. I was back on the road and headed to my office in minutes. More
by FRENCHYCHUB
Employees Worked With
Amanda Shaw
October 24, 2018
Finest VW service for the finest car: VW Atlas Flawless service each time we’ve been in. This was a 20,000 mile checkup on what has also been a flawless car. Amanda was terrific to work the checkup Flawless service each time we’ve been in. This was a 20,000 mile checkup on what has also been a flawless car. Amanda was terrific to work the checkup details and follow through. We enjoyed the whole experience. More
by Flawless VW Atlas owners
Employees Worked With
Mike Stock, Amanda Shaw, Tom Turner
October 20, 2018
Oil change VW Machens always takes great care of my vw! I was in for the 90000 mi service. They always check the car out and let me know how it is doing and if t VW Machens always takes great care of my vw! I was in for the 90000 mi service. They always check the car out and let me know how it is doing and if there is anything that needs to be addressed! They are quick and very pleasant! More
by Mizzoufan
Employees Worked With
Ryan Peterson
