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Joe Machens Volkswagen

Columbia, MO

Overview
Employees
Reviews
Vehicles
4.5
2,103 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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1200 Vandiver Dr

Columbia, MO

65202

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Showing 2,103 reviews

July 16, 2022

He was helpful! I wish there was a shuttle service though. Thanks for your service! More

by nhwang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Jul 18, 2022 -

Joe Machens Volkswagen responded

Thank you for choosing our shop. We're happy to hear you had a positive experience with our sales consultant. Unfortunately, we do not offer a shuttle service at this time. However, we would be happy to help arrange transportation for you through one of our partner companies. Thank you again for your business, and we hope to see you back soon!

July 13, 2022

Jeff did a great job helping us diagnose the car and getting it fixed in a timely manner. He let us keep it at their location for a few weeks while we decided what to do with the major repair. Job well More

by FAYPUTNAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Fletcher
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Jul 13, 2022 -

Joe Machens Volkswagen responded

Thank you for choosing Joe Machens Volkswagen. I'm glad Jeff was able to help diagnose and repair your vehicle in a timely manner. We're happy to hear you were pleased with his service. Thank you for your business and we hope to see you again soon.

July 13, 2022

Dealership waiting room was very pleasant to wait for service. Chris kept us updated on the status of service work. Great to work with! More

by adkinska71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in service!
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Jul 13, 2022 -

Joe Machens Volkswagen responded

Thanks for taking the time to let us know how we are doing, it is appreciated!

July 10, 2022

Bruce was courteous and explained all of the features on the car. We were pleased with the service that he provided. More

by Ltmalvern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Heaper, Bruce Tell
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Jul 11, 2022 -

Joe Machens Volkswagen responded

Thank you for choosing to rent from us. We're glad to hear that you found our rental car service courteous and that all of the features were explained to your satisfaction. We hope you'll choose to rent with us again in the future!

July 08, 2022

Good friendly service and informative. Comfortable waiting area. I felt they were honest with me about my car More

by ktlbscott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Fletcher
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Jul 11, 2022 -

Joe Machens Volkswagen responded

Thank you so much for taking the time to share your experience at Joe Machens Volkswagen. We take pride in knowing our customers are happy with their store experience!

July 08, 2022

Barrett was awesome to deal with and straight to the point. Gave me good deal on my trade in and they aren’t selling over msrp!! More

by Nota
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barrett Knox
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2022 -

Joe Machens Volkswagen responded

Thank you for your business, nota! I'm glad Barrett was able to provide you with a good deal on your trade-in and that we were able to sell the car at MSRP. We hope you enjoy your new car and please don't hesitate to reach out if there's anything else we can do for you in the future!

July 08, 2022

Jeremy Bealmer is the best dealer there! Don’t wait run to VW and get you an Atlas cross sport! More

by Mmckeon18916
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Bealmer
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Jul 11, 2022 -

Joe Machens Volkswagen responded

On behalf us all of us at Joe Machens, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience!

July 08, 2022

This was the best service we have ever received at a dealership. Damarkus and Conrad listened to all of our wants and needs and we’re willing to help us not matter how long it took. They thought of all More

by ericatrusty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Conrad Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damarkus Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Heaper
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Jul 08, 2022 -

Joe Machens Volkswagen responded

Thank you for choosing Joe Machens Volkswagen, Erica! We strive to provide an excellent customer service experience. I'm glad to hear that our team was able to exceed your expectations and that you felt like family while you were here. Damarkus and Conrad are both exceptional employees and we're proud to have them representing our dealership!

July 07, 2022

Good customer service, always helpful. I always did have good service. Will have my car service there when needed. More

by Doris.linhardt
Recommend Dealer
Yes
Employees Worked With
Jeff Fletcher
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Jul 07, 2022 -

Joe Machens Volkswagen responded

We can’t thank you enough for your support of Joe Machens. Thank you so much Doris!

July 07, 2022

Their a pretty good place to get a car from and to take you car to to fix it and get your oil changes and more. More

by belche
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Stamose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damarkus Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Heaper, Larry Cain, Jeff Fletcher, Marissa Vander Griend
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Jul 07, 2022 -

Joe Machens Volkswagen responded

Hello, thank you for your kind words. We are pleased to learn of your positive experience with us here at Joe Machens. We look forward to serving you again in the future.

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