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Joe Machens Volkswagen
Columbia, MO
2,103 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,103 reviews
August 26, 2022
Amanda is great. I felt like she treated me with respect and took extra effort to try to solve my problem. I felt like she treated me with respect and took extra effort to try to solve my problem. More
by 🧐
Verified CustomerEmployees Worked With
August 26, 2022
Fast and professional friendly and courteous nothing else needs to be said A A A needs to be said A A A More
by MIKEKOPFLE
August 24, 2022
Extremely nice service advisors that did not seem high strung and worked well with each other. Service was efficient and fair. My experience was a positive one and would recommend them. strung and worked well with each other. Service was efficient and fair. My experience was a positive one and would recommend them. More
by KELLYKESINGER
August 22, 2022
Delivery of our daughters first car. We are 3 hours away VW makes amazing cars - Machens made it happen for us! Our sales person even commented on our face book post! 5 star service ! We are 3 hours away VW makes amazing cars - Machens made it happen for us! Our sales person even commented on our face book post! 5 star service ! More
by jbadiu
Employees Worked With
Jeremy Bealmer
August 19, 2022
Nice people. Low confidence in their diagnosis/repair level. Brake repair estimate triple local after market option but told by dealer can’t reset light. Low confidence in their diagnosis/repair level. Brake repair estimate triple local after market option but told by dealer can’t reset light. More
by SHARIVOIX
Employees Worked With
Jimmie
August 18, 2022
Chris G was very helpful and kind! I had an issue with my car and he was more than happy to help and explain how things work. Please give this man a raise!!!! I had an issue with my car and he was more than happy to help and explain how things work. Please give this man a raise!!!! More
by Omar Diab
Employees Worked With
Chris G
August 18, 2022
The care and effort put into the experience by each employee is evident. The staff made the process enjoyable and as easy as possible. They really care about customer needs and wants. employee is evident. The staff made the process enjoyable and as easy as possible. They really care about customer needs and wants. More
by Leah22
Employees Worked With
Anthony Heaper, Cody Johnson
