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Joe Machens Volkswagen
Columbia, MO
2,103 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,103 reviews
September 05, 2022
Jeremy met all my needs and wants in a truck and worked with me to find the best deal, on the best vehicle. Very satisfied with the sale! with me to find the best deal, on the best vehicle. Very satisfied with the sale! More
by Tlewis0114
Employees Worked With
Anthony Heaper, Jeremy Bealmer
September 04, 2022
The staff are nice but the oil change and minor recall fix took 2.5 hours which seemed long to me. When I have called the service dept. no one answers the phone. This is not good for the customer nor the fix took 2.5 hours which seemed long to me. When I have called the service dept. no one answers the phone. This is not good for the customer nor the business. More
by randyroy8487
Verified CustomerEmployees Worked With
Emma Sisk
September 01, 2022
We have bought over six cars at this dealership. Our latest purchase was possible thanks to Leo and Stefan. Both were outstanding and made our purchase a very pleasant experience Our latest purchase was possible thanks to Leo and Stefan. Both were outstanding and made our purchase a very pleasant experience More
by privteer
August 28, 2022
Service was great. Things didn’t go exactly as planned but Jimmy did everything he could to make it affordable and right for my car. I really appreciate everyone involv Things didn’t go exactly as planned but Jimmy did everything he could to make it affordable and right for my car. I really appreciate everyone involved in getting my car safe and on the road. More
by KimAmes
Employees Worked With
Jimmie Schafer and Kevin R.
August 28, 2022
They got me in and did a thorough job on the items I requested. They also recommended additional services and I did not necessarily need them to be done right away but it's good to know that I will need requested. They also recommended additional services and I did not necessarily need them to be done right away but it's good to know that I will need to plan for those items as well. More
by fredette.larry
August 26, 2022
Terrible experience, drove 2 hrs and extremely unprepared. Not satisfied with situation. Only one person was nice and constant with us the rest mislead us and didn’t attempt to make us long term c unprepared. Not satisfied with situation. Only one person was nice and constant with us the rest mislead us and didn’t attempt to make us long term customers. More
by KASEYTRAPP
