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Joe Machens Volkswagen
Columbia, MO
2,094 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,094 reviews
October 13, 2023
I took my vehicle there to get worked on and they tried to scam me. Told me they had to do work that was not needed and never even tried to reach out to the extended warranty company about the issues. W to scam me. Told me they had to do work that was not needed and never even tried to reach out to the extended warranty company about the issues. Will never go back More
by DREWSHIVELEY
Verified Customer
October 13, 2023
Job completed quickly and for good price. Easy to schedule. I would bro g my vehicle back Dr service. Easy to schedule. I would bro g my vehicle back Dr service. More
by cmainorthodoc
Employees Worked With
October 11, 2023
Damarkus was an awesome person to deal with no pressure at all, top notch guy! at all, top notch guy! More
by tonywatring
October 10, 2023
Sean was great to work with and helped make the car buying process easy. I would 100% recommend him to anyone looking to buy a car. buying process easy. I would 100% recommend him to anyone looking to buy a car. More
by 14blakemorea
October 10, 2023
I only came back to this dealership to possibly buy a vehicle, after, visiting them for an oil change with my daughter in law, because of Sean's hospitality! He was very nice and was extremely knowledgea vehicle, after, visiting them for an oil change with my daughter in law, because of Sean's hospitality! He was very nice and was extremely knowledgeable about the vehicle I was interested in. I then explained the same to my husband and the rest is history!! Your dealership has a true gem with Sean. More
by cherylschultz59
October 05, 2023
Excellent care of customer and my car. On time. Reasonable price. Totally satisfied, as always, with VW dealership. On time. Reasonable price. Totally satisfied, as always, with VW dealership. More
by PASTORJOHNBUTCHER
Employees Worked With
Other Employees :
Larry Cain, Marissa Vander Griend, Miro Miranov
October 04, 2023
Sales process is the old method. Meaningless time waiting at the salespersons desk while he goes back to talk to the mystery man about the deal. They printed out a carfax to show us Meaningless time waiting at the salespersons desk while he goes back to talk to the mystery man about the deal. They printed out a carfax to show us trade-in value and left off leather seats and sunroof that reduced our value by $1,000. After we agreed to the deal it took 2 hours to complete paperwork. Car went through cleaning process twice and we still had to take it to the car wash the following day. Last car we bought we were in and out in less than one hour. If we did not like the car so much we would likely have walked out. More
by kbow0211
Employees Worked With
Todd Graham
October 03, 2023
Service was great. They kept me informed every step of the way. I really like the link in the text to track the progress. They kept me informed every step of the way. I really like the link in the text to track the progress. More
by scott.r.joyce
Employees Worked With
October 01, 2023
Enjoyed working with the sales team and appreciated the advice for raising my credit score. advice for raising my credit score. More
by keencbeth
Employees Worked With
Other Employees :
Jeremy Bealmer, Todd Graham, Sean Hardy
October 01, 2023
Bruce was extremely helpful! Great guy as well! I also chatted with Stephan and the finance guy ( don’t remember name, sorry. But they all were very friendly, helpful and great Great guy as well! I also chatted with Stephan and the finance guy ( don’t remember name, sorry. But they all were very friendly, helpful and great conversationalist! I’ll recommend you all to everyone! I could not be more happy with the whole experience! More
by dckenoyer
