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Joe Machens Volkswagen
Columbia, MO
2,102 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,102 reviews
October 20, 2022
Barrett was able to help me find a car that fit my needs. He was super helpful the entire process He was super helpful the entire process More
by bdawnm
Verified CustomerEmployees Worked With
October 16, 2022
the dealership was so clean and fast! the front desk attendant was super helpful and kind. i also loved the link that told us how long our cars would take the front desk attendant was super helpful and kind. i also loved the link that told us how long our cars would take More
by a
Employees Worked With
Jeff Fletcher
October 16, 2022
Great customer service! Very helpful and considering. I would definitely recommend to friends. I worked with Emma who was absolutely awesome!!! Very helpful and considering. I would definitely recommend to friends. I worked with Emma who was absolutely awesome!!! More
by chadz93
Employees Worked With
Emma Sisk
October 15, 2022
I have a brand new 2023 Atlas and yet the 3rd time now check engine light is on creating such an inconvenience and nobody seems to know what the issue is. check engine light is on creating such an inconvenience and nobody seems to know what the issue is. More
by jgriss83
October 14, 2022
The service department was spot on about the required time to do the job. The replacement works perfectly. The service department is excellent and I would highly recommend them. time to do the job. The replacement works perfectly. The service department is excellent and I would highly recommend them. More
by THUBB1947
October 14, 2022
Very unsatisfied with the level of service to date. Warranty problems still not resolved. Parts lost an order and zero follow up on status after multiple requests. Overall, this dealership seems unconc Warranty problems still not resolved. Parts lost an order and zero follow up on status after multiple requests. Overall, this dealership seems unconcerned about their customers. More
by Truthteller86
Employees Worked With
Service; Parts
October 13, 2022
Absolutely a con. They tried to sell me a service that could hurt my car (transmission flush) and over charged every service they claimed I needed for my car. Would ne They tried to sell me a service that could hurt my car (transmission flush) and over charged every service they claimed I needed for my car. Would never recommend a soul to do business with Joe Machens period. More
by WATSONG99
Employees Worked With
Anthony Heaper
October 13, 2022
Bruce went above and beyond for me when I purchased my 1st BRAND new car. Volkswagen has done amazing with whatever it was/is I need. I couldn't have picked a better dealership to buy a car from. 1st BRAND new car. Volkswagen has done amazing with whatever it was/is I need. I couldn't have picked a better dealership to buy a car from. More
by angel_michelle
Employees Worked With
Bruce Tell
