Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Machens Volkswagen
Columbia, MO
2,102 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,102 reviews
November 10, 2022
Very kind and polite. Are quick at checking you in and getting the work done. Great customer service. Are quick at checking you in and getting the work done. Great customer service. More
by Angelina Reed
Verified CustomerEmployees Worked With
November 09, 2022
Efficient and professional service from very happy polite caring staff. I’m happy with Joe Machens VW service staff caring staff. I’m happy with Joe Machens VW service staff More
by terry_cj2
Employees Worked With
Other Employees :
Autum Hall, Jimmy Schafer, Christopher Griffitts, Miro Miranov
November 08, 2022
Very poor service advisors that show little to no respect for and to the customer. for and to the customer. More
by COLOBOB2002
Employees Worked With
November 08, 2022
A pleasurable experience, friendly, fast, honest. We will be back for service in the future. We will be back for service in the future. More
by tedb1966
Employees Worked With
November 04, 2022
Courteous. Upbeat service folks. When picking up car after repair, they went & drove inside out of rain shower for us - appreciated ! Upbeat service folks. When picking up car after repair, they went & drove inside out of rain shower for us - appreciated ! More
by LGVETTE65
Employees Worked With
October 31, 2022
I had a wonderful experience bringing my car to Joe Machens Volkswagen for my recent service appointment. Machens Volkswagen for my recent service appointment. More
by amylou2804
Employees Worked With
October 30, 2022
They were very professional, courteous, and knowledgeable. Service was great.they kept me updated throughout the entire time they were working on my car knowledgeable. Service was great.they kept me updated throughout the entire time they were working on my car More
by JAMES.CARTER407
Employees Worked With
October 30, 2022
This dealer sold me a trade-in from a make that they weren't especially familiar with, but they were upfront and honest with the information they had. weren't especially familiar with, but they were upfront and honest with the information they had. More
by mattjudd1
Employees Worked With
Sam Torseen
October 28, 2022
Went in for squeaky brakes, left with squeaky brakes and was told nothing was wrong just some gravel. was told nothing was wrong just some gravel. More
by simmalissa
Employees Worked With
