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Joe Machens Volkswagen
Columbia, MO
2,102 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,102 reviews
November 24, 2022
Unfortunately my experience has not been the best, but I think my issue may finally be resolved. The customer service is always superior! think my issue may finally be resolved. The customer service is always superior! More
by jgriss83
Verified Customer
November 24, 2022
Cody was extremely helpful when deciding what car to go with. He did a great job explaining the payment process and the features of the vehicles. 10/10 recommend! with. He did a great job explaining the payment process and the features of the vehicles. 10/10 recommend! More
by Sgreenmu
November 23, 2022
They did a great job ordering and programming a new key fob for my Atlas. The only thing I can think of to improve would be to make sure they call when it arrives. fob for my Atlas. The only thing I can think of to improve would be to make sure they call when it arrives. More
by rhartley2112
Employees Worked With
Christopher Griffitts
November 22, 2022
I’ve held off writing this review for some time hoping things would get fixed.. I bought a new 2022 Atlas in June, it has been nothing but problems from electronic problems to fuel issues. We have been things would get fixed.. I bought a new 2022 Atlas in June, it has been nothing but problems from electronic problems to fuel issues. We have been waiting for a part for over a month with no eta…. The file mileage is suffering quite a bit. While the sales staff is polite and knowledgeable, we have VW a chance and it will be the last one we own. I’m sure there are lemons in every group but you would expect more than a suggestion to calm back every week to see if the part has arrived. My suggestion to all friends, family, and passers by, DO NOT buy a junk VW!!! More
by Ryan
Employees Worked With
The salesperson I worked with has since quite!
November 17, 2022
Dealership and staff are awesome! I like the way they do business, no xx! I would highly recommend that you give them a chance to earn your business. I like the way they do business, no xx! I would highly recommend that you give them a chance to earn your business. More
by mccraybuilders
Employees Worked With
Anthony Heaper, Jeremy Bealmer, Cody Johnson
November 16, 2022
I will never use them again, things were stolen out my car they did nothing to try to make it right. Then the price we agreed on for the service at pickup time was twice what they quoted me. Very unprofes car they did nothing to try to make it right. Then the price we agreed on for the service at pickup time was twice what they quoted me. Very unprofessional left us hanging for two weeks forcing us to rent a car. Definitely will not use them again. More
by aa1215615
Employees Worked With
So many people feeding us xx I don't remember
November 14, 2022
Always Excellent service, all employees are very nice and accommodating. Never have any troubles whatsoever! Thank you for everything from the front desk to the sales to service! accommodating. Never have any troubles whatsoever! Thank you for everything from the front desk to the sales to service! More
by Cassyc
Employees Worked With
Other Employees :
Leo Terzopoulos, Bruce Wayne, Amy Belcher, Charlie Nevels, Christopher Griffitts
