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Joe Machens Volkswagen
Columbia, MO
2,102 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,102 reviews
December 22, 2022
The whole process went smoothly. They greeted me as soon as I arrived. They kept me updated. They also suggested some other services, including a recall and new battery. They greeted me as soon as I arrived. They kept me updated. They also suggested some other services, including a recall and new battery. More
by BILL@TURPIN.COM
Verified CustomerEmployees Worked With
Autum Hall
December 21, 2022
I called with the problem and they scheduled a time and fixed it as promised. fixed it as promised. More
by bremarshman62
December 18, 2022
All was good, no issues. All done professionally, and promptly!! Car was as advertised, purchased on line, all set to roll, full tank of gas for ride home!! All done professionally, and promptly!! Car was as advertised, purchased on line, all set to roll, full tank of gas for ride home!! More
by mhebron7045
December 17, 2022
They were quick to get me in to get my Jetta looked at. Autumn was great to work with from the start, and took any/all stress away from the experience. I enjoyed the staff each time I waited for my vehicle Autumn was great to work with from the start, and took any/all stress away from the experience. I enjoyed the staff each time I waited for my vehicle and will definitely be back! More
by MADYOGI29
Employees Worked With
Autum Hall
December 14, 2022
Friendly group of people that were very helpful. They were knowledgeable about their product and quick to assist with their services. They were knowledgeable about their product and quick to assist with their services. More
by Loren.c.crowder
Employees Worked With
Anthony Heaper, Manny Garcia
December 13, 2022
Honestly I think this was the best service far as customer service I had in a long time. Especially dealing with the situation that came up. You guys worked very well with me on get my car up and run customer service I had in a long time. Especially dealing with the situation that came up. You guys worked very well with me on get my car up and running again. It really showed me the people you have there go above and beyond for the customers. Especially Autumn! I know I can trust you guys in the near future with my vehicle. Definitely will bring my car back for service without a doubt. More
by strick21_112
Employees Worked With
Autum Hall
December 13, 2022
I really appeeciate the service at Joe Machens VW. The team is courteous, efficient and knowledgeable. I always feel like my car and iI are im good hands! The team is courteous, efficient and knowledgeable. I always feel like my car and iI are im good hands! More
by BOOTON
Employees Worked With
Christopher Griffitts
