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Joe Machens Volkswagen

Columbia, MO

4.5
2,102 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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1200 Vandiver Dr

Columbia, MO

65202

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Showing 2,102 reviews

January 03, 2023

Volkswagen has nice people but very very slow service. I waited 3 hour for a oil change More

by joyousrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amanda Shaw
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Autum Hall, Jimmy Schafer, Miro Miranov
January 02, 2023

Thank you for everything you've done. I like driving with my own car.I am total satisfied with my car.Thank you. More

by ijjang9999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Torseen
January 01, 2023

Sales person was a little subpar! But the financial guy Sam was absolutely the only reason I would return to this dealership. He has gone above and beyond to make our experience with More

by woody300wsm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Torseen, Katie Banner
December 29, 2022

Great service…ease of making appointment, ready when said car would be available, helpful & personable staff. More

by masseyv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Autum Hall, Christopher Griffitts
December 29, 2022

Friendly staff and excellent service when I drive into the stores service department, that keeps me coming back More

by M.WATTS1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damarkus Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Autum Hall, Christopher Griffitts, Miro Miranov
December 27, 2022

They all were great people to deal with they didn’t try to rush you into buying something More

by jlauhoff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conrad Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Torseen, Katie Banner
December 27, 2022

Cody was awesome, by far one of the best sales reps I’ve encountered. All the staff were super friendly and welcoming! More

by tforte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Torseen, Cody Johnson
December 26, 2022

Anthony and Bruce were excellent to work with. Would highly recommend them to anyone. No pressure sales and the quote was exactly what I was expecting. More

by Brent
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Heaper, Bruce Tell
December 23, 2022

Left trash in my car during service. They are mean, rude, vindictive, and don’t like customers to ask questions. More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christopher Griffitts
December 23, 2022

Always great service. Amanda and Autumn go over and above. Many thanks! Will be back. More

by 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Autum Hall, Christopher Griffitts
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