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Joe Machens Volkswagen
Columbia, MO
2,095 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,095 reviews
October 31, 2023
Straightforward pleasant purchase experience. Salesperson made the process simple and worked quickly to move us from test drive to agreeable deal to finance department to delivery; ensuring we Salesperson made the process simple and worked quickly to move us from test drive to agreeable deal to finance department to delivery; ensuring we were on our way asap due some schedule constraints. More
by DUSTINFIERGE
Verified Customer
October 28, 2023
Excellent service beyond what I expected. Joey was super kind and kept me in the loop the entire time. I world give the service department A+++ Joey was super kind and kept me in the loop the entire time. I world give the service department A+++ More
by ROBERTOIRWIN
Employees Worked With
Joey Arenella
October 28, 2023
It was very easy to work over the phone, since we don't live close. Took good care of us. live close. Took good care of us. More
by eparrott1
Employees Worked With
October 23, 2023
Service department’s Amanda is fantastic and truly understands her business! Salesman was helpful and not pushy. Overall good people there. understands her business! Salesman was helpful and not pushy. Overall good people there. More
by ARTMCD0
October 23, 2023
I have tried to send in à review in the past but the process requires my email and a screen name. My email is my business. I just had my oil changed and was informed that my rear brakes need work. I a process requires my email and a screen name. My email is my business. I just had my oil changed and was informed that my rear brakes need work. I am very surprised since the car doesn't even have 40,000 miles. After researching the internet, I found I am not the only one with problem. I am very happy with the dealership but now the quality of the VW car comes into question. More
by None
Employees Worked With
October 22, 2023
Recently it seems the service has improved. I have concerns about my vehicle and Volkswagen, but service provider has been great. I have concerns about my vehicle and Volkswagen, but service provider has been great. More
by LA2017
Employees Worked With
October 21, 2023
Very good dealership and it’s workers have good human relationships with it’s customers. relationships with it’s customers. More
by pnonguin
Employees Worked With
Other Employees :
Larry Cain, Marissa Vander Griend, Miro Miranov
October 20, 2023
Service was friendly and fast but I feel it is overpriced, especially compared to the dealership I went to before overpriced, especially compared to the dealership I went to before More
by sarah.urbiss
Employees Worked With
October 18, 2023
It was a great experience! I was in and out quickly and had no problems I was in and out quickly and had no problems More
by Alake1212
