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Joe Machens Volkswagen
Columbia, MO
2,101 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,101 reviews
Verified Customer
January 31, 2023
Everyone was very friendly to me. My Jeep needed an oil change and tire rotation. I didn't waste ant of my time. Checked out and was off to continue with my day. My Jeep needed an oil change and tire rotation. I didn't waste ant of my time. Checked out and was off to continue with my day. More
by TracyCurrier
January 30, 2023
Parts and service departments really knows what they are doing. Very he.lpful and pleasent people doing. Very he.lpful and pleasent people More
by DWX3
Employees Worked With
Other Employees :
Autum Hall, Jimmy Schafer, Miro Miranov
January 29, 2023
Demarkus was very kind and accommodating. The process to purchase was easy. Thank you for great service. The process to purchase was easy. Thank you for great service. More
by cherylu
Employees Worked With
January 26, 2023
Everybody there was super helpful and kind. I was also able to talk to the technician that worked on my car and ask him tons of questions! I will definitely continue to choose this location fro I was also able to talk to the technician that worked on my car and ask him tons of questions! I will definitely continue to choose this location from now on! More
by ayeitstpaul
Employees Worked With
Autum Hall, Jimmy Schafer
January 26, 2023
Giving their best to customers like me an excellent service that will help me go further the way. Keep up your great service, and rest assured that I will recommend you to my clients. service that will help me go further the way. Keep up your great service, and rest assured that I will recommend you to my clients. More
by UDEEN59
Employees Worked With
January 25, 2023
I experienced very friendly and helpful service. I would definitely recommend their service department to others. I would definitely recommend their service department to others. More
by ampman1976
January 25, 2023
Bruce did such a wonderful job of helping us find the perfect car for my daughter. perfect car for my daughter. More
by stepped.paeans-0c
January 24, 2023
The customer service wasn’t great, denied warranty work and failed to fix oil leaks after spending 10,000$ in repairs. Leaks that we didn’t have until we did their recommended repair. Will never return and and failed to fix oil leaks after spending 10,000$ in repairs. Leaks that we didn’t have until we did their recommended repair. Will never return and likely never buy or recommend Volkswagon again. More
by cdalley34
Employees Worked With
January 24, 2023
Service always nice and clean. Little worried this time. My mpg dropped by 5 miles per gal and car seems sluggish. All highway miles. Just so busy could not drop it off to have Little worried this time. My mpg dropped by 5 miles per gal and car seems sluggish. All highway miles. Just so busy could not drop it off to have checked. More
by DFINLEY
