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Joe Machens Volkswagen
Columbia, MO
2,101 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,101 reviews
April 08, 2023
Caleb and Anthony were rockstars and made this the best car buying experience we have ever had. We will be back!!! car buying experience we have ever had. We will be back!!! More
by julibradshaw
Verified Customer
April 08, 2023
My car was there for a recall and I was told it would take about a day to fix it, I received a call at 12:15 and my car was already done, well done to the technician and all of the staff. take about a day to fix it, I received a call at 12:15 and my car was already done, well done to the technician and all of the staff. More
by TLEWALLEN
Employees Worked With
Other Employees :
Autum Hall, Jimmy Schafer, Miro Miranov
April 06, 2023
Work was performed quickly. They inspected the vehicle and recommended items that needed attention. They also provided transportation to and from work. The only issue I had w They inspected the vehicle and recommended items that needed attention. They also provided transportation to and from work. The only issue I had was that a recall repair was not performed because of a dealer computer issue. More
by ZJCB7D
Employees Worked With
Other Employees :
Autum Hall, Jimmy Schafer, Miro Miranov
April 06, 2023
Hands down they have treated my experience with the best of care. From my first vw to my present vw. I've had top notch service. Cody Johnson is a top notch salesman. Always very helpful. of care. From my first vw to my present vw. I've had top notch service. Cody Johnson is a top notch salesman. Always very helpful. More
by summers_shelley
Employees Worked With
Cody Johnson, Jimmy Schafer
April 06, 2023
I thought everyone I dealt with was nice but you need to do something different about rentals. If my warranty covers it and I’m old enough to buy a car and have full coverage I should get a rental. That rea do something different about rentals. If my warranty covers it and I’m old enough to buy a car and have full coverage I should get a rental. That really screwed me over for 2 weeks. Was not to happy on that. More
by montana.porter7
April 05, 2023
Very well explained on what my car needed done an cost. Explained in detail my options. Did not pressure me to do repairs. Unfortunately we did not fix the car. But I feel we were treated very well. Explained in detail my options. Did not pressure me to do repairs. Unfortunately we did not fix the car. But I feel we were treated very well. More
by 38bmod
Employees Worked With
April 05, 2023
Excellent and very efficient service and customer care! The service will bring me back again! The service will bring me back again! More
by BTURMER_3
April 04, 2023
Very happy with my experience. Friendly, professional staff. They were quick to get my car in and out! Friendly, professional staff. They were quick to get my car in and out! More
by Dratracy2010
Employees Worked With
April 03, 2023
My salesman Patrick did a really good job considering he was a newer employee. Also, if my memory serves me correct the manager Stephan Stamose seemed like a really solid guy while explaining everything. I was a newer employee. Also, if my memory serves me correct the manager Stephan Stamose seemed like a really solid guy while explaining everything. I can honestly say I will go back next time I'm looking for a car! Thanks guys and the car is great! More
by derrickwhelan
