Joe Machens Volkswagen

Everytime, EVERYTIME I go to this dealership I feel so welcome and comfortable. The salesman are so very helpful and were wonderful showing me the different options in my budget. I looked at multiple cars welcome and comfortable. The salesman are so very helpful and were wonderful showing me the different options in my budget. I looked at multiple cars and finally settled on one that I am in love with. I was able to get into a car a model year newer, FULLY loaded and kept my payments the same! Not only that, but Mr. Michael Vanella also recommended a local insurance man to help me lower my car insurance....and he sure did! CUT it in half. (Cody Thorne at Naught Naught) If you have had a bad experience at another dealership please give VW your business. They are not pushy at all and want to make sure you are 100% happy and 100% satisfied. I didn't have to go through a back and forth of the typical "let me see what we can do". All of my wishes were met. The atmosphere in the dealership is light and fun. All of the salesman are interacting with customers and each other in a way that doesn't look like they have any management to run and hide from. I cannot say enough good things about Mike Vanella and Joe Putnam. I am so thankful to have this dealership in Columbia. More

I was looking to buy a new 2013 Passat in the spring of 2013. My brother in law bought from Machens and said it was a great experience. Over the phone, I live in St. Louis, I attempted to make a deal with 2013. My brother in law bought from Machens and said it was a great experience. Over the phone, I live in St. Louis, I attempted to make a deal with Alan Nichols. He was very nice, polite, and always returned my calls in a timely manor. I think he tried to get me a good price but his boss, Jonathan Wiest, just wouldn't let him. He apoligized and I bought from a dealer closer to home with a better price. If I buy another new VW I will contact Alan again. More

I went to Joe Machens Volkswagen to buy a car. When I walked in, Alan was the first to approach me. He offered a handshake and a smile, which was nice. I had been turned down on cars in the past due to m walked in, Alan was the first to approach me. He offered a handshake and a smile, which was nice. I had been turned down on cars in the past due to my lack of credit. Alan was eager to help and he was able to get me into a brand new Jetta. I would highly recommend Alan and Joe Machens Volkswagen to all my friends. More

I bought a 2014 Volkswagen Jetta from Alan Nichols and had the best experience! He was knowledgeable about the car, knew what he was talking about, and had the answers to all of my questions. Alan was nev had the best experience! He was knowledgeable about the car, knew what he was talking about, and had the answers to all of my questions. Alan was never pushy, he took his time to talk with me and help me decide what would be the best choice for me. I would highly recommend Alan and Joe Machens Volkswagen to everyone I know. More

Conrad did an exceptional job at helping us choose the right car for us. We really appreciate his wonderful salesmanship. I would definitely send someone his way for their new vehicle! right car for us. We really appreciate his wonderful salesmanship. I would definitely send someone his way for their new vehicle! More

We have a very exciting time there at Joe Machens Volkswagen! We was under the impression we only would be able to look at the used inventory on their lot. Which is totally untrue, We worked with C Volkswagen! We was under the impression we only would be able to look at the used inventory on their lot. Which is totally untrue, We worked with Conrad Foster and he insured us that we had endless vehicles available! He sure worked hard for us and we appreciate every minute of it! Thank You Joe Machens for such a enjoyable time, great experience and a SWEET deal!!! More

This is the fourth car purchase I have made and I had the best car buying experience with Joe Machens Volkswagen. Alan was very friendly and helpful, he listened to what I wanted in a new car. The managers w best car buying experience with Joe Machens Volkswagen. Alan was very friendly and helpful, he listened to what I wanted in a new car. The managers were also helpful and willing to get me the best deal that worked for me. I feel very happy about my purchase and I would recommend my family and friends to Joe Machens Volkswagen. I am actually excited for the first time to return for my services with them on my new car!! More

My Fiancé brought my 2006 Audi into service, they worked hard to figure out what was going on. Long story short, Jenn referred us to, sales associate, Matt McMahon and we left that evening in a new P worked hard to figure out what was going on. Long story short, Jenn referred us to, sales associate, Matt McMahon and we left that evening in a new Passat. From Service, to Sales, to finance, all VERY helpful and professional. Highly recommend. More

My husband and I decided to trade our Cadillac for a new Volkswagon but had a lot of questions about the trade, price and Volkswagon car in general. Alan Nichols was our salesperson and was amazing at answ Volkswagon but had a lot of questions about the trade, price and Volkswagon car in general. Alan Nichols was our salesperson and was amazing at answering all of our questions and in a very timely manner. He was courteous and patient even when we had to bring our two little boys to the dealership. I really appreciate the level of professionalism Alan portrayed during the purchase and will make sure to pass along how great our experience was. Thank you so much for the great car and experience! Adam & Cara Ziegelbein More