Joe Machens Volkswagen

The service team here is awesome. From the desk to the techs, they make it easy to deal with any service issues on your VW. Have had to visit a few times on our used Tiguan for recall and warranty work.. techs, they make it easy to deal with any service issues on your VW. Have had to visit a few times on our used Tiguan for recall and warranty work...not to mention some cosmetic work done at the reconditioning center. Everyone dealt with is professional, courteous, and of course very knowledgeable. Much appreciation for Jenn, Joe, JC up front, Simian the shuttle driver, techs Drew, Scot, parts Charlie and whomever I am forgetting that worked on the Tig. Will continue to visit for any service needs. A+ service center! More

We bought our first vehicle from this location about 9 months ago, and Conrad has always put our needs and wants above everything else. He is not the high pressure sales person that we have dealt with in months ago, and Conrad has always put our needs and wants above everything else. He is not the high pressure sales person that we have dealt with in the past. Every time we call or stop by this location, everyone is always grateful to see us and they always have a smile on their faces. More

I live in Sedalia and tried every dealership in this town. I could get no where with them. I then searched Volkswagen online and came in contact with Matt McMahon. I drove to Columbia and told Matt what town. I could get no where with them. I then searched Volkswagen online and came in contact with Matt McMahon. I drove to Columbia and told Matt what I could do. After punching in some numbers, he found me a 2014 Volkswagen Jetta. When I test drove the car, I fell in love with it. I drove off the lot later that afternoon with my new Jetta. I had the best experience at JM Volkswagen, from sales, to finance and even service. I speak very highly about the dealership and its staff here in Sedalia and recommend that everyone go there. More

Alan is the best salesman ever. He was very patient. Gave me a very good deal, with no pressure. I love my new I appreciate you working with me. me a very good deal, with no pressure. I love my new I appreciate you working with me. More

Conrad was able to get me JUST what the vehicle I was looking for. I couldn't be happier with my purchase. Thanks Joe Machens & Conrad Foster!! looking for. I couldn't be happier with my purchase. Thanks Joe Machens & Conrad Foster!! More

My first car loan and they really helped me throughout and took a pretty bad trade off my hands and have made sure the new car is in good and working order and took a pretty bad trade off my hands and have made sure the new car is in good and working order More

I was looking to buy a new 2013 Passat in the spring of 2013. My brother in law bought from Machens and said it was a great experience. Over the phone, I live in St. Louis, I attempted to make a deal with 2013. My brother in law bought from Machens and said it was a great experience. Over the phone, I live in St. Louis, I attempted to make a deal with Alan Nichols. He was very nice, polite, and always returned my calls in a timely manor. I think he tried to get me a good price but his boss, Jonathan Wiest, just wouldn't let him. He apoligized and I bought from a dealer closer to home with a better price. If I buy another new VW I will contact Alan again. More

Everytime, EVERYTIME I go to this dealership I feel so welcome and comfortable. The salesman are so very helpful and were wonderful showing me the different options in my budget. I looked at multiple cars welcome and comfortable. The salesman are so very helpful and were wonderful showing me the different options in my budget. I looked at multiple cars and finally settled on one that I am in love with. I was able to get into a car a model year newer, FULLY loaded and kept my payments the same! Not only that, but Mr. Michael Vanella also recommended a local insurance man to help me lower my car insurance....and he sure did! CUT it in half. (Cody Thorne at Naught Naught) If you have had a bad experience at another dealership please give VW your business. They are not pushy at all and want to make sure you are 100% happy and 100% satisfied. I didn't have to go through a back and forth of the typical "let me see what we can do". All of my wishes were met. The atmosphere in the dealership is light and fun. All of the salesman are interacting with customers and each other in a way that doesn't look like they have any management to run and hide from. I cannot say enough good things about Mike Vanella and Joe Putnam. I am so thankful to have this dealership in Columbia. More

I went to Joe Machens Volkswagen to buy a car. When I walked in, Alan was the first to approach me. He offered a handshake and a smile, which was nice. I had been turned down on cars in the past due to m walked in, Alan was the first to approach me. He offered a handshake and a smile, which was nice. I had been turned down on cars in the past due to my lack of credit. Alan was eager to help and he was able to get me into a brand new Jetta. I would highly recommend Alan and Joe Machens Volkswagen to all my friends. More