Joe Machens Volkswagen

Great buying experience I bought a 2014 Passat and my salesman Frank Schaffer was very professional, The people are very friendly. I will reccomend this dealership and Frank I bought a 2014 Passat and my salesman Frank Schaffer was very professional, The people are very friendly. I will reccomend this dealership and Frank More

Courteous, fair & not fake I am a single female and met Darwin Cunningham in 2009 when I purchased my first used vehicle. I was a bit nervous buying all by myself. He was pati I am a single female and met Darwin Cunningham in 2009 when I purchased my first used vehicle. I was a bit nervous buying all by myself. He was patient and answered my many questions. I never felt pressured or pushed. When I was ready to trade in 2014 I returned to Darwin, got a fair deal and purchased my third used vehicle from him. I have never had any problems after the sale but know if I did Darwin would help me. More

very good experience I bought a low mileage 2011 Touareg for a good price. The salesman, Michael Helton, went the extra mile to make sure I was pleased with the vehicle. T I bought a low mileage 2011 Touareg for a good price. The salesman, Michael Helton, went the extra mile to make sure I was pleased with the vehicle. The service department happily took care of a couple minor issues. This is no doubt the best experience I've had at a car dealership. More

Excellent and well-understood experience! Everyone I spoke with was very polite and not the "pushy salesman" you usually get. I am a young woman wanting to start a family in the near future lo Everyone I spoke with was very polite and not the "pushy salesman" you usually get. I am a young woman wanting to start a family in the near future looking for a safe, affordable, and spacious car to accommodate car seats and a 6'3" man is what lead me to the V.W. dealership parking lot. The salesman, Michael Helton, was so helpful to listen to what I needed and could afford etc. He managed to take my objectives I spoke about with him, grab a key, and pull up the brand new 2015 Passat to the front door that I drove home in that very same night! The car literally had everything I was expecting except the blind-spot helpers on the side mirrors, which he then called a third party to have the sticker type little mirrors delivered right then and there to be attached for me with no extra cost. The General Manager, Matt Smiley, as well as Josh Calvert in the parts department, all graciously talked to me making sure I knew exactly what I was getting with this deal and that I was satisfied. Going to the gas station only about once a month and having the oil changed after 10,000 miles instead of 4,000 just meant more and more savings. Having the knowledge from everyone was so helpful! Mike knew I was making a great decision and I am very pleased and glad I worked with him. Thank you! More

Great overall experience I purchased a 2008 nissan altima. I had a great experience in purchasing my car. I had been turned down by several dealers, and joe Machen volkswag I purchased a 2008 nissan altima. I had a great experience in purchasing my car. I had been turned down by several dealers, and joe Machen volkswagen in Columbia was able to get me approved and into a great car, I will buy another vehicle from them. More

Awesome salesman We bought a 2011 Acadia from Joe Machens Toyota this month thru Michael Helton. He went above and beyond and found us a nice vehicle with a third row We bought a 2011 Acadia from Joe Machens Toyota this month thru Michael Helton. He went above and beyond and found us a nice vehicle with a third row seat. Michael is very friendly and easy to talk to. I will recommend him to anyone who is looking to purchase a vehicle. Thanks again Michael from our family! More

Excellent experience with Michael Helton The VW dealership allowed me to have a great car buying experience. One i had never imagined was possible. I was looking for something to give me bett The VW dealership allowed me to have a great car buying experience. One i had never imagined was possible. I was looking for something to give me better gas mileage for driving back and forth for work on my 40 minute commute. I didnt have much to work with in my budget as we already have payments on our other "family vehicle". I expected the salesman to be pushy, dishonest, and after thier bottom dollar. Instead, i was greeted by Micheal Helton, who treated me with respect and dignity, and clearly was looking out for my best interest. He found me a 2009 Toyota Rav 4 right in my price range (actually way better), with low mileage, and was in impressive interior and exterior condition. He let me test drive it over night, and called me the next day to see how i liked it. Micheal was very professional with all of the paperwork and business aspect of buying a car, and kept me comfortable by offering me any refreshments the establishment had to offer, and great conversation. Micheal has been very helpful even after the sale by helping me get an extra set of keys and making sure i am in love with the vehicle he sold me. He clearly cares about the clients he works with. More

A Wonderful Experience From the moment I stepped into the Joe Machens Volkswagen dealership I had a wonderful experience. I was greeted by Micah Killion and his time spent From the moment I stepped into the Joe Machens Volkswagen dealership I had a wonderful experience. I was greeted by Micah Killion and his time spent with me choosing the right vehicle was very personable and friendly which made me feel much more comfortable than at other dealerships I had been to in the past. Their customer service went above and beyond to ensure I was getting exactly what I came for. I couldn't be happier with my experience and if you're in the market for a new vehicle Micah Killion is your go to guy at Machens. More

Great experience Conrad Foster was very helpful and not pushy at all. I just bought a 2014 Volkswagen Passat. Just love this car and it's the first Volkswagen I have Conrad Foster was very helpful and not pushy at all. I just bought a 2014 Volkswagen Passat. Just love this car and it's the first Volkswagen I have ever bought but it won't be my last. I would highly recommend Joe Machens Volkswagen. Conrad worked hard to give me a great deal. More

Great Customer Service! My wife and I recently converted from a Volvo family (S60 and XC90) to a VW family (Passat and Touareg). Brad Hellman was great to work with and very My wife and I recently converted from a Volvo family (S60 and XC90) to a VW family (Passat and Touareg). Brad Hellman was great to work with and very accommodating throughout the whole process as his hours are your hours (text, call, email...he is always going to reply to you in a very professional manner). He made sure to always be available for questions (we ask quite a few). Thanks Brad! He and the rest of the sales/management team understands the importance of building a customer base who lasts and feels comfortable coming back to them for future services, warranty, and purchases (accessories or another vehicle). The relationship is important to us and people like Jared and Matt McMahon made sure to take time to come over and welcome us during each visit. Jared and EJ understood the feeling of two parents trying to finalize paperwork with a cranky toddler who was ready for dinner and bed; the paperwork was ready to go upon our arrival. I am not a person who necessarily enjoys the car buying process, but our customer service experience from regularly scheduled maintenance (Passat) and initial conversations with Brad pointed us in the direction of working with this team to purchase our Touareg. I would recommend them to anyone looking to purchase a VW or another used vehicle as they are one of the top dealerships in the U.S. for several reasons other than just sales. More