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Joe Machens Volkswagen
Columbia, MO
2,092 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,092 reviews
December 04, 2014
Awesome Was very easy to work with, Conrad had all the answers to my questions and had a car already picked out for me to test drive. He was very friendly and Was very easy to work with, Conrad had all the answers to my questions and had a car already picked out for me to test drive. He was very friendly and being my first time put my nervousness at ease and I will definately recommend him to my friends and family. More
by holli.sapp10
Employees Worked With
Helpful December 04, 2014
DO NOT Buy a Vehicle from these Crooks Leased a 2014 Passat earlier this year. They added a $2200 warranty into the contract without my knowledge. I didn't sign for it!! I never agreed to b Leased a 2014 Passat earlier this year. They added a $2200 warranty into the contract without my knowledge. I didn't sign for it!! I never agreed to buy this warranty. Heck, I would have never used it as I didn't even know I had it. Now my monthly payments are way higher than what they should be. People here are really rude as well. GO ELSEWHERE! Also, my Passat has a ton of issues. More
by drewscc
December 04, 2014
knowledgeable I came in not sure what to buy. He made me feel comfortable. He talked me through everything. He knows his cars. I would have no problem sending my f I came in not sure what to buy. He made me feel comfortable. He talked me through everything. He knows his cars. I would have no problem sending my family and friends to see him when they need a car. Thanks again for everything Conrad, I will see you again to purchase a new car. More
by candbshoemaker
Employees Worked With
December 03, 2014
I worked with a friend in the car business! I am now the proud owner of a 2011 Ford Escape thanks to Joe Machens Volkswagen! This is my second vehicle I have purchased from them & I LOVE it! I c I am now the proud owner of a 2011 Ford Escape thanks to Joe Machens Volkswagen! This is my second vehicle I have purchased from them & I LOVE it! I couldn't be more pleased with how fast, friendly and professional their services are! & of course, the vehicle itself. Best car buying experience ever! More
by shelns0722
Employees Worked With
December 02, 2014
i had a great experience! they found the vehicle that I was looking for with the right price and the right payments! my salesperson and finance guy worked very hard to get me e they found the vehicle that I was looking for with the right price and the right payments! my salesperson and finance guy worked very hard to get me exactly what I wanted! More
by Anniedoodle
Employees Worked With
December 01, 2014
Great Experience I traded my 2013 GMC Acadia for a 2015 Passat TDI. They were very patient with me and answered all my questions and gave me a good deal! I traded my 2013 GMC Acadia for a 2015 Passat TDI. They were very patient with me and answered all my questions and gave me a good deal! More
by er_blondie
November 17, 2014
BEST EXPERIENCE EVER! I recently traded my 2013 Dodge Charge R/T Hemi for a 2014 VW Jetta TSI. I was in need for a winter vehicle since the charger would get me nowhere! I I recently traded my 2013 Dodge Charge R/T Hemi for a 2014 VW Jetta TSI. I was in need for a winter vehicle since the charger would get me nowhere! I was determined that I would not leave until I got a winter vehicle with great gas mileage and in my price range. I’m always buying cars and I’ve never met such a GREAT salesman like Darwin Cunningham. He is very nice, not pushy at all and very friendly. Overall I’ve had the best experience with Joe Machens VW than I ever have. I won’t go anywhere else! More
by ChelseaBC
Employees Worked With
JC Collier
November 14, 2014
Great service! We just traded in our leased 2013 VW Passat TDI for a new 2015 version and Alan Nichols made the whole process smooth and easy! We told him exactly wh We just traded in our leased 2013 VW Passat TDI for a new 2015 version and Alan Nichols made the whole process smooth and easy! We told him exactly what we wanted and it was there at the dealership waiting for us - cleaned and with a full tank of gas. We were in and out of the dealership in less than an hour with a great car for a great monthly payment. I recommend Machens VW to everyone! More
by Sschevydude
Employees Worked With
Alan Nichols
October 31, 2014
Frustrated over inspection findings We bought a vehicle that came with a 120 point inspection which was conducted by Joe Machens VW. Two weeks after our purchase the check engine light We bought a vehicle that came with a 120 point inspection which was conducted by Joe Machens VW. Two weeks after our purchase the check engine light is on and the engine smells of oil so we took it to the mechanic at Joe Machens VW. The mechanic found several problems and asked us if anyone had explained to us that we would have to pay 50% of the fees. (The estimated total cost of repairs was between $800-1,000, not to mention that these "problems" should have kept the vehicle from passing inspection in the first place.) We had been told my our salesman that the dealership provided a 30 day/3,000 mile warranty on ALL of their vehicles, so we called customer service to find out why they were now saying 50/50. Our salesman said it was a "misunderstanding on his part", that they do have a warranty if they are under so many miles, but that our vehicle didn't fit that description, so we asked to talk to his manager. We found out the salesman had lied about the maintenance plan/warranty, yet the higher management offered no solution. We plan to take the vehicle to the Highway Patrol Inspection Station to see if they find any other flaws in the original inspection. In the meantime we have found another mechanic who can fix our issues for $200-300....talk about a mark up on prices at the dealership!!!!! WE VERY UNHAPPY CUSTOMERS......we were treated so well as they tried to swoon us with their sales pitch but as soon as we bought our vehicle we weren't their concern anymore. Buyer beware! More
by doodles42kids
Employees Worked With
Mohammad
