Joe Machens Volkswagen
Columbia, MO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,094 reviews
Jetta Purchace Purchased my first Volkswagon Jetta TDI. Always wanted one because of great milage. Micah Killion pick my wife and myself up at the airport and took u Purchased my first Volkswagon Jetta TDI. Always wanted one because of great milage. Micah Killion pick my wife and myself up at the airport and took us to the dealership on his day off. Conrad Foster meet us at dealership and brought us to the show room to look at a Jetta. Bought the first one he showed us. Finished up paperwork but my wife Sarah didn't want to drive it back to Cuba mo since i flew our helicopter to columbia mo airport. So Conrad took us to the airport and had our Jetta brought to our house in Cuba mo the next morning. I flew there car driver back to columbia mo after he dropped off our car. It only takes 20 minutes to fly vs an hour and a half drive oneway. What great customer service. We are planning on buying a new SUV and it will be with this dealership. Thanks Tom and Sarah Cline Cuba MO More
Extremely impressed with the speed and services My wife and I had gotten a letter in the mail saying that joe Machens could offer us a nicer newer car at a better price we were very skeptical about My wife and I had gotten a letter in the mail saying that joe Machens could offer us a nicer newer car at a better price we were very skeptical about weather they could deliver that or not with our credit being what it is the salesman Conrad Foster took our info looked at the car we had brought then came back with some options we were already interested in a 2013 vw Passat he took that and brought us out a 2015 Passat brand new we really didn't think we could afford it so we passed on the test drive to crunch some numbers he went above and beyond what i expected he worked really hard with great success to give us more than what we were originally were looking at then another surprise when we got to the finance department Jared Frierson and he informed us that he was able to sweeten the deal even more with a cheaper payment than we had just discussed with our sales rep which was great so to all like me that went to other dealerships and left with a bad experience please I strongly encourage you to give joe Machens in Columbia mo or any of their many dealerships in your area a chance it was truly a blessing to have my faith in dealerships restored if they can't make your experience pleasant and send you home in what you deserve than no one can Thanks again to my sales rep Conrad and all others involved in making my experience at Joe Machens Volkswagen by far the best that have ever had its hard to compete with excellence. More
ANTHONY HEAPER #ONE IN OUR BOOK!!!! I recently purchased a 2012 Nissan Maxima from Anthony Heaper. I really was'nt planning on driving off with a car that day, However he made it possib I recently purchased a 2012 Nissan Maxima from Anthony Heaper. I really was'nt planning on driving off with a car that day, However he made it possible for me to do so. He saved me money in the long run based on the HIGH interest rate I was paying on my current Vehicle. I really appreciated his honesty that day. I had my poker face on the entire time, but I was screaming with excitement inside the whole time while driving the car, and then taking it home was PRICELESS!!! Everyone was so professional at VW. I look foward to working with Anthony Heaper with my future purchases..Thank You so much... I would recommend him to everyone I know who needs a vehicle. He is in one word AWESOME!!!!! And then working with Terence Felder to close and finalize the deal was Awesome as well thank you Anthony!!!!! More
Buy from Anthony! Never in my life have I had a salesman work so hard to ensure I was a satisfied customer! Anthony and Jared made sure my husband and I were happy with Never in my life have I had a salesman work so hard to ensure I was a satisfied customer! Anthony and Jared made sure my husband and I were happy with our purchase, even when they could have just shrugged us off. I would not hesitate to recommend buying a car from Anthony and will be using him in the future! More
They really listen. I gave Conrad my payment budget. It took a little time but he really worked with management and me to get it. Then Jared helped more so I could have e I gave Conrad my payment budget. It took a little time but he really worked with management and me to get it. Then Jared helped more so I could have extended coverage and stay within my budget. More
Easy car buying My car buying experience was great. Anthony Heaper was very helpful and was prepared before we arrived. We drove several vehicle we were looking at an My car buying experience was great. Anthony Heaper was very helpful and was prepared before we arrived. We drove several vehicle we were looking at and he was completely honest. He made the day much more enjoyable because I normally hate going to dealerships but this experience ended wife my wife and I leaving happy. More
simple It was exactly What I was looking for! Conrad made it so easy to find my next family car. I know where to go from now on. It was exactly What I was looking for! Conrad made it so easy to find my next family car. I know where to go from now on. More
awesome! Conrad did a great job of following up with me. His hard work and dedication to find me a vehicle that fit my criteria was phenomenal. I valued most h Conrad did a great job of following up with me. His hard work and dedication to find me a vehicle that fit my criteria was phenomenal. I valued most his determination, sincerity, and effort to keep me a happy customer. Thank you so much! I will definitely buy my next vehicle from him. and recommend him in the future. More
The kind of customer service that matters most!! I am beyond thrilled with my lovely new Jetta! Conrad worked until he found my "dream Jetta" and also made it possible for me to afford within my b I am beyond thrilled with my lovely new Jetta! Conrad worked until he found my "dream Jetta" and also made it possible for me to afford within my budget. His extra attention to details made the difference, and he came through on every promise he made, for which I am so grateful. Terence in Finance was wonderful as well, and very thorough regarding the financial details of my transaction. Both Conrad and Terence were kind and sincere throughout the whole process which was a blessing to me. Machens is lucky to have fine individuals like Conrad and Terence to represent them with great integrity and professionalism. Thank you! Jill McDonald Jefferson City, Missouri More
Courteous no pressure sale I want to thank Steven Stamous for assisting us in purchasing a new passat. He was very informative of all the features of the car. Thanks again I want to thank Steven Stamous for assisting us in purchasing a new passat. He was very informative of all the features of the car. Thanks again More