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Joe Machens Volkswagen
Columbia, MO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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March 9th 2015 Keith W I contacted the dealership and spoke to Anthony Heaper to set an appointment for a test drive. Anthony answered all questions and worked within my sc I contacted the dealership and spoke to Anthony Heaper to set an appointment for a test drive. Anthony answered all questions and worked within my schedule and availabiltiy. He even answered additional questions I had on Sunday (his day off). I would absolutley recommend Anthony to future buyers. More
No Hassle Experience I did all of my shopping for my car online and then called the dealership. Fortunately, Anthony Heaper answered the phone. He made my car buying sim I did all of my shopping for my car online and then called the dealership. Fortunately, Anthony Heaper answered the phone. He made my car buying simple and easy, no hassle and within my budget. I enjoyed working with Anthony and would recommend him to anyone. More
Expectations exceeded! My husband and I hadn't bought a new car in more than a decade, and obviously a lot has changed since that purchase. Our salesman, Mike Helton, helped My husband and I hadn't bought a new car in more than a decade, and obviously a lot has changed since that purchase. Our salesman, Mike Helton, helped us navigate the online tools that made the process more manageable and worked with us to figure out exactly what kind of car we were looking for and what we could afford. Once we knew the make and model, Mike found the perfect car, a newer model with fewer miles than we were expecting when we began the process. The financing available at Machens also exceeded our expectations, and again allowed us to drive away with a car we couldn't have imagined when we started looking. We would enthusiastically recommend Mike Helton to car shoppers looking for a great customer service experience and an awesome car. We love our Prius! More
Excellent Buying Experience! I had a great buying experience and everyone was very friendly at the dealership. Conrad was wonderful! He got me what I wanted and within my budget I had a great buying experience and everyone was very friendly at the dealership. Conrad was wonderful! He got me what I wanted and within my budget. Everything was explained in detail including all the wonderful options on my Jetta GLI. I had a lengthy drive home and the car drove like a dream. Very comfortable and built to last. The financing was a smooth process and all aspects were explained in detail. Excellent dealership and Conrad was the best salesman I have ever dealt with. More
Thanks Darwin Fast friendly dealership. The salesman are extremely accommodating and helpful. Much of my financing was explained to me in full. DARWIN CUNNINGHAM. H Fast friendly dealership. The salesman are extremely accommodating and helpful. Much of my financing was explained to me in full. DARWIN CUNNINGHAM. He's the man I seen, fast and to the point. I have to say he worked with my credit, got me the vehicle I wanted with no problems. Definitely made my car buying experience a pleasure, in which I would highly recommend. Their offices are clean, they offer you drinks just about anything to make your experience more pleasant. More
All lies I was lied to twice by the finance guy and the lies were repeated to others so it is not a he said-she said situation. The first lie forced me into a I was lied to twice by the finance guy and the lies were repeated to others so it is not a he said-she said situation. The first lie forced me into a car I can't afford and the second lie got me so upside down in this car that I cannot get rid of it. Make sure you check all your paperwork very carefully and don't listen to their lies, they are not honest. More
Excellent first time car buying experience! From the moment I walked through the door at the Joe Machens Volkswagen dealership Matt McMahon & Christian Jensen made my very first car buying exper From the moment I walked through the door at the Joe Machens Volkswagen dealership Matt McMahon & Christian Jensen made my very first car buying experience as easy and stress free as they possibly could have. Initially I did not have the intention of driving off the lot the very same day with a brand new 2015 Jetta, however, Matt and Christian worked hard to make sure that was possible for me and that I was driving away in exactly the car that I came in looking for. I was extremely satisfied with the level of customer service and with my very first car buying experience as a whole and would definitely recommend Joe Machens Volkswagen, as well as Matt & Christian to anyone in the market for a new car! More
Jetta Purchace Purchased my first Volkswagon Jetta TDI. Always wanted one because of great milage. Micah Killion pick my wife and myself up at the airport and took u Purchased my first Volkswagon Jetta TDI. Always wanted one because of great milage. Micah Killion pick my wife and myself up at the airport and took us to the dealership on his day off. Conrad Foster meet us at dealership and brought us to the show room to look at a Jetta. Bought the first one he showed us. Finished up paperwork but my wife Sarah didn't want to drive it back to Cuba mo since i flew our helicopter to columbia mo airport. So Conrad took us to the airport and had our Jetta brought to our house in Cuba mo the next morning. I flew there car driver back to columbia mo after he dropped off our car. It only takes 20 minutes to fly vs an hour and a half drive oneway. What great customer service. We are planning on buying a new SUV and it will be with this dealership. Thanks Tom and Sarah Cline Cuba MO More
Extremely impressed with the speed and services My wife and I had gotten a letter in the mail saying that joe Machens could offer us a nicer newer car at a better price we were very skeptical about My wife and I had gotten a letter in the mail saying that joe Machens could offer us a nicer newer car at a better price we were very skeptical about weather they could deliver that or not with our credit being what it is the salesman Conrad Foster took our info looked at the car we had brought then came back with some options we were already interested in a 2013 vw Passat he took that and brought us out a 2015 Passat brand new we really didn't think we could afford it so we passed on the test drive to crunch some numbers he went above and beyond what i expected he worked really hard with great success to give us more than what we were originally were looking at then another surprise when we got to the finance department Jared Frierson and he informed us that he was able to sweeten the deal even more with a cheaper payment than we had just discussed with our sales rep which was great so to all like me that went to other dealerships and left with a bad experience please I strongly encourage you to give joe Machens in Columbia mo or any of their many dealerships in your area a chance it was truly a blessing to have my faith in dealerships restored if they can't make your experience pleasant and send you home in what you deserve than no one can Thanks again to my sales rep Conrad and all others involved in making my experience at Joe Machens Volkswagen by far the best that have ever had its hard to compete with excellence. More
ANTHONY HEAPER #ONE IN OUR BOOK!!!! I recently purchased a 2012 Nissan Maxima from Anthony Heaper. I really was'nt planning on driving off with a car that day, However he made it possib I recently purchased a 2012 Nissan Maxima from Anthony Heaper. I really was'nt planning on driving off with a car that day, However he made it possible for me to do so. He saved me money in the long run based on the HIGH interest rate I was paying on my current Vehicle. I really appreciated his honesty that day. I had my poker face on the entire time, but I was screaming with excitement inside the whole time while driving the car, and then taking it home was PRICELESS!!! Everyone was so professional at VW. I look foward to working with Anthony Heaper with my future purchases..Thank You so much... I would recommend him to everyone I know who needs a vehicle. He is in one word AWESOME!!!!! And then working with Terence Felder to close and finalize the deal was Awesome as well thank you Anthony!!!!! More