Joe Machens Volkswagen

Excellent first time car buying experience! From the moment I walked through the door at the Joe Machens Volkswagen dealership Matt McMahon & Christian Jensen made my very first car buying exper From the moment I walked through the door at the Joe Machens Volkswagen dealership Matt McMahon & Christian Jensen made my very first car buying experience as easy and stress free as they possibly could have. Initially I did not have the intention of driving off the lot the very same day with a brand new 2015 Jetta, however, Matt and Christian worked hard to make sure that was possible for me and that I was driving away in exactly the car that I came in looking for. I was extremely satisfied with the level of customer service and with my very first car buying experience as a whole and would definitely recommend Joe Machens Volkswagen, as well as Matt & Christian to anyone in the market for a new car! More

Extremely impressed with the speed and services My wife and I had gotten a letter in the mail saying that joe Machens could offer us a nicer newer car at a better price we were very skeptical about My wife and I had gotten a letter in the mail saying that joe Machens could offer us a nicer newer car at a better price we were very skeptical about weather they could deliver that or not with our credit being what it is the salesman Conrad Foster took our info looked at the car we had brought then came back with some options we were already interested in a 2013 vw Passat he took that and brought us out a 2015 Passat brand new we really didn't think we could afford it so we passed on the test drive to crunch some numbers he went above and beyond what i expected he worked really hard with great success to give us more than what we were originally were looking at then another surprise when we got to the finance department Jared Frierson and he informed us that he was able to sweeten the deal even more with a cheaper payment than we had just discussed with our sales rep which was great so to all like me that went to other dealerships and left with a bad experience please I strongly encourage you to give joe Machens in Columbia mo or any of their many dealerships in your area a chance it was truly a blessing to have my faith in dealerships restored if they can't make your experience pleasant and send you home in what you deserve than no one can Thanks again to my sales rep Conrad and all others involved in making my experience at Joe Machens Volkswagen by far the best that have ever had its hard to compete with excellence. More

Buy from Anthony! Never in my life have I had a salesman work so hard to ensure I was a satisfied customer! Anthony and Jared made sure my husband and I were happy with Never in my life have I had a salesman work so hard to ensure I was a satisfied customer! Anthony and Jared made sure my husband and I were happy with our purchase, even when they could have just shrugged us off. I would not hesitate to recommend buying a car from Anthony and will be using him in the future! More

ANTHONY HEAPER #ONE IN OUR BOOK!!!! I recently purchased a 2012 Nissan Maxima from Anthony Heaper. I really was'nt planning on driving off with a car that day, However he made it possib I recently purchased a 2012 Nissan Maxima from Anthony Heaper. I really was'nt planning on driving off with a car that day, However he made it possible for me to do so. He saved me money in the long run based on the HIGH interest rate I was paying on my current Vehicle. I really appreciated his honesty that day. I had my poker face on the entire time, but I was screaming with excitement inside the whole time while driving the car, and then taking it home was PRICELESS!!! Everyone was so professional at VW. I look foward to working with Anthony Heaper with my future purchases..Thank You so much... I would recommend him to everyone I know who needs a vehicle. He is in one word AWESOME!!!!! And then working with Terence Felder to close and finalize the deal was Awesome as well thank you Anthony!!!!! More

They really listen. I gave Conrad my payment budget. It took a little time but he really worked with management and me to get it. Then Jared helped more so I could have e I gave Conrad my payment budget. It took a little time but he really worked with management and me to get it. Then Jared helped more so I could have extended coverage and stay within my budget. More

Easy car buying My car buying experience was great. Anthony Heaper was very helpful and was prepared before we arrived. We drove several vehicle we were looking at an My car buying experience was great. Anthony Heaper was very helpful and was prepared before we arrived. We drove several vehicle we were looking at and he was completely honest. He made the day much more enjoyable because I normally hate going to dealerships but this experience ended wife my wife and I leaving happy. More

simple It was exactly What I was looking for! Conrad made it so easy to find my next family car. I know where to go from now on. It was exactly What I was looking for! Conrad made it so easy to find my next family car. I know where to go from now on. More

awesome! Conrad did a great job of following up with me. His hard work and dedication to find me a vehicle that fit my criteria was phenomenal. I valued most h Conrad did a great job of following up with me. His hard work and dedication to find me a vehicle that fit my criteria was phenomenal. I valued most his determination, sincerity, and effort to keep me a happy customer. Thank you so much! I will definitely buy my next vehicle from him. and recommend him in the future. More

The kind of customer service that matters most!! I am beyond thrilled with my lovely new Jetta! Conrad worked until he found my "dream Jetta" and also made it possible for me to afford within my b I am beyond thrilled with my lovely new Jetta! Conrad worked until he found my "dream Jetta" and also made it possible for me to afford within my budget. His extra attention to details made the difference, and he came through on every promise he made, for which I am so grateful. Terence in Finance was wonderful as well, and very thorough regarding the financial details of my transaction. Both Conrad and Terence were kind and sincere throughout the whole process which was a blessing to me. Machens is lucky to have fine individuals like Conrad and Terence to represent them with great integrity and professionalism. Thank you! Jill McDonald Jefferson City, Missouri More