Joe Machens Volkswagen
Columbia, MO
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Good experience buying new car Great experience purchasing a new Golf, came in from several hours away. Stephen was easygoing, straightforward, and got everything done quickly. Good Great experience purchasing a new Golf, came in from several hours away. Stephen was easygoing, straightforward, and got everything done quickly. Good price on the car and no gimmicks. More
Great buying experience! After a bad experience at another dealership I was a little hesitant about traveling over 4 hours to purchase my new VW Golf. All I can say is that I After a bad experience at another dealership I was a little hesitant about traveling over 4 hours to purchase my new VW Golf. All I can say is that I'm so glad I made the trip. Anthony Heaper was able to deliver on everything just as we had discussed over the phone. When I arrived all of the paperwork was ready to go and they had me finished up and back on the road quickly. I would highly recommend looking at Joe Machens if you're shopping for a VW! More
Only place I'll ever car shop!!! I had such a great experience working with Conrad! He took the time to find me the perfect car, didn't get impatient and even took me to Sonic! Any ti I had such a great experience working with Conrad! He took the time to find me the perfect car, didn't get impatient and even took me to Sonic! Any time I had questions he was always there to help, even after the sale! More
Great Customer Service Mike Helton is a great salesman. He took very good care of me and even though I didn't get what I intended for, he satisfied me with a better option a Mike Helton is a great salesman. He took very good care of me and even though I didn't get what I intended for, he satisfied me with a better option and his great service. Thanks Mike, for the 2015 Passat! Marcus Williams More
Just not trustworthy I purchased a car from the local VW dealership, I could not get the same price as the STL market was advertising, but I was told I would be a cheat to I purchased a car from the local VW dealership, I could not get the same price as the STL market was advertising, but I was told I would be a cheat to purchase from STL market vs Columbia market where I live, I end up buying from there even though they did not have what I wanted, after Machens advertises they have every vehicle in stock. The big problem was the General Manager he kept pushing and pushing to get me to buy that day, and made many promises that after talking with the finical manager found out were nowhere near true. He stated that that happens a lot with this guy. The salesmen was good, and did everytthing he could to assit in a positve way. The overall experience of the dealership was very untrustworthy, and operated with no sense of integrity, I am not saying don’t buy from here, but beware of getting the big talk with no deliver from the sales dept. To add I did meet the Service Manager and she seemed very helpful and trustworthy. More
A Great Dealer For An Internet/Online Sale I bought my pre-owned car (2012 Ford Mustang) from Anthony Heaper, which was a great buying experience. I was checking out the car from 150 miles away I bought my pre-owned car (2012 Ford Mustang) from Anthony Heaper, which was a great buying experience. I was checking out the car from 150 miles away, and Anthony was very helpful over the phone and in getting an appointment setup for me to see the vehicle in person. He was also easy to work with while I was at the dealer. I would give Anthony's service 5-Stars! I was also happy and impressed that he had 2 drivers follow me the 150 miles back home to deliver my car! I would have given the dealership 5-stars, but there were two issues that weren't pleasant. One was the finance manager's attitude when I didn't buy a $2,700 extended warranty and then seemingly reluctantly finding the best interest rate. Second was the service department forgetting to do their pre-owned multi-point inspection which required me to have the car serviced at a local Ford dealer at my own expense on items an inspection would have caught. Otherwise, great job Anthony! More
Easy and relaxed Our salesman was Danny Seitz, he was absolutely the greatest!! We went in to his desk area told him what we was wanting and what our payment range and Our salesman was Danny Seitz, he was absolutely the greatest!! We went in to his desk area told him what we was wanting and what our payment range and in less than 3 hours we was driving away with a brand new vehicle!! Thank you Danny!! More
Anything is possible When I walked through the doors, my intention was to get out from under a big car payment in a vehicle that was not worth what I owed on it. Anthony When I walked through the doors, my intention was to get out from under a big car payment in a vehicle that was not worth what I owed on it. Anthony Heaper began my journey by telling me my options and showing me a way to better my situation. Little did I know I would walk away in a car I thought I hated, down to the color. He opened my eyes to new options and made me a believer that anything is possible. Anthony is a great salesman and did everything he could to put me in a better place and in a better vehicle. Wonderful service, wonderful salesman, and another happy customer!! More
In love! My husband and I purchased a 2012 Ford Fusion from Anthony Heaper last week at Joe Machens Volts Wagon. We were very impressed with Joe Machen and An My husband and I purchased a 2012 Ford Fusion from Anthony Heaper last week at Joe Machens Volts Wagon. We were very impressed with Joe Machen and Anthony. He listened to our needs and concerns and worked hard to make sure we found the right car for us and our family. We were impressed with our car when we bought it but find more about it that we love each day. We will definitely be recommending Joe Machens and Anthony Heaper. More
Outstanding I recently purchased a vehicle for the first time by myself. Buying a vehicle can be stressful process but the guys at Joe Machens are great. Anthony I recently purchased a vehicle for the first time by myself. Buying a vehicle can be stressful process but the guys at Joe Machens are great. Anthony Heaper did a great job working with me and being patient to what I was looking for. I've been shopping around for awhile and he found a vehicle that suited my needs. Also Jared Frierson did an excellent job in explaining my options for financing when I was debating on an extended warranty and their GAP program. I felt no pressure from either of them and I would highly recommend both of them and the rest of their staff to any consumer looking for a vehicle! More