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Joe Machens Volkswagen
Columbia, MO
2,094 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,094 reviews
March 29, 2016
Awesome sales service We had a very excellent sales experience yesterday with Tommy. He did a fabulous job and selling us a car also my son had a blast shooting the basketb We had a very excellent sales experience yesterday with Tommy. He did a fabulous job and selling us a car also my son had a blast shooting the basketball while during the processes. Thanks again More
by andrea adcock
Employees Worked With
Debbie Steward, Anthony Heaper, Tommy Winters
March 11, 2016
New engine after 5 months owned! Water pump failure, oil pan thread issues, gas door won't lock, and replaced engine in 5 months. Yikes. Love the car, but rethinking this purchase as Water pump failure, oil pan thread issues, gas door won't lock, and replaced engine in 5 months. Yikes. Love the car, but rethinking this purchase as the car only has 35k miles Think I was lied to on the vehicle, but could be wrong. Buying process was fine and unorthodox on my end as the car was delivered to Omaha. That was great, but gas door was broken on delivery. After five months I took the car in for routine maintenance after having one oil change performed as well in that time frame. Low oil pressure light would come on occasionally but go off for a day or so before scheduled maintenance. Literally a mile away from dealership in Omaha, and water pump fails and engine starts smoking as I pull in the lot. What are the chances! Long story short water pump replacement, oil pan replacement, and new engine on the way from Germany. Some gear broke and shards of metal in engine. Guys said they have never seen anything like this. Hate to give a negative review, but this is a serious issue. Price seemed too good to be true on purchase, and it looks like it was. Again, could be wrong but things don't add up on the vehicle. Omaha dealership is fixing issues, but I'm on the hook for some items as warranty is only covering certain things. One more problem after this and getting rid of the car. Hope this doesn't happen to anyone else! GM needs to be made aware. More
by OfficeLB
Employees Worked With
Anthony Heaper
March 06, 2016
Great experience with no added pressure! I normally don't like the experience of buying a car but this wasn't normal! I was very pleased with the no pressure attitude of our salesman! I cam I normally don't like the experience of buying a car but this wasn't normal! I was very pleased with the no pressure attitude of our salesman! I came in looking for a specific vehicle and it was there priced right with the right options! They were friendly and thorough with every aspect of the purchase! I was really pleased with the fact that they delivered the title and key when I wasn't able to take off work to get them. I will recommend this dealership and especially the salesman! Thank you again Tommy Winters! More
by Josh83
Employees Worked With
Tommy Winters
February 20, 2016
2008 Pontiac grand Prix!! It took a long process but overall it was awesome because I was able to bring home a car I actually wanted. Wasn't at all pressured in any other car, It took a long process but overall it was awesome because I was able to bring home a car I actually wanted. Wasn't at all pressured in any other car, said what i wanted and he worked with me to get it. tommy was patient as well us being patient with him, very friendly guy!! thanks again! More
by Vez12
Employees Worked With
Tommy Winters
December 04, 2015
Very good price on my GOLF DIESEL - Delivered to my door Stunning MPG on my VW GOLF DIESEL. On a very windy day, on a round trip to and from Mother's house 57.2 MPG. It was an 198 mile trip WITH 20% CITY and Stunning MPG on my VW GOLF DIESEL. On a very windy day, on a round trip to and from Mother's house 57.2 MPG. It was an 198 mile trip WITH 20% CITY and 80% highway. I am 100% sure I can break 60 MPG (at 60 MPH) with calm day and 100% highway driving. Best car I ever owned. Only CON is my seat is a little hard on my back (bottom) as I have a delicate spine. No real fault of the seat. :) At this point DIESELS sales are frozen in NEW condition, because of the recall. I highly recommend anyone to buy a USED VW DIESEL if you can find one. Maybe I am nuts, but I really believe the RANGE on a full tank of fuel with this car is 800+ MILES ~`~`~` WITH SOFT FOOT DRIVING (or cruz) Anthony was great to work with. We had no TRADE IN. It took a few days for us to pull the trigger. Then we made the deal and DRIVERS delivered it to our door More
by Domain5555
Employees Worked With
Anthony Heaper
November 21, 2015
outstanding dealing with stephen stemose was super great works very hard for you if you ever need a car or truck he is your man also cory field is great to deal w dealing with stephen stemose was super great works very hard for you if you ever need a car or truck he is your man also cory field is great to deal with ................carl ray More
by carlray59
November 05, 2015
magnificent I recently purchased a 2015 VW Passat, I can honestly say that the entire car buying experience was simple, no preasure and entirely pleasurable. The I recently purchased a 2015 VW Passat, I can honestly say that the entire car buying experience was simple, no preasure and entirely pleasurable. The quality of the car combined with the knowledge of Conrad made this a Magnifiecent experience. More
by munger
Employees Worked With
October 29, 2015
Always great service at Machens VW, Columbia, MO JC is an excellent service advisor at Machens VW. He is always willing to go the extra mile to please his customers. His educational expertise and k JC is an excellent service advisor at Machens VW. He is always willing to go the extra mile to please his customers. His educational expertise and knowledge of the product he is servicing is phenomenal. He always makes sure to thoroughly explain all of the features of the vehicle as well as checking out all concerns. He has all the qualities you would expect in a top rate advisor. Sincerely, Diane A. Jefferson City, MO More
by Cargo
Employees Worked With
JC Collier
October 22, 2015
Excellent Very happy with my 2013 Jeep. Conrad is very professional and I would highly recommend JM dealerships to my friends. This is the 2nd Jeep we have boug Very happy with my 2013 Jeep. Conrad is very professional and I would highly recommend JM dealerships to my friends. This is the 2nd Jeep we have bought there. More
by Fordman,Wayne51
Employees Worked With
September 21, 2015
Excellent I recently got a 2015 VW Jetta and when I went to the dealership I did not expect to leave with anything. That is until Conrad Foster stepped in and w I recently got a 2015 VW Jetta and when I went to the dealership I did not expect to leave with anything. That is until Conrad Foster stepped in and was able to put together an amazing deal. This was by far my best experience with a car purchase. More
by Kwoods1991
Employees Worked With
