Joe Machens Volkswagen

Great, professional buying experience! My sales pro was DeMarcus and he was helpful, knowledgeable and low pressure. There were a few minor fixes before the car was ready and he made sure t My sales pro was DeMarcus and he was helpful, knowledgeable and low pressure. There were a few minor fixes before the car was ready and he made sure the car was all fixed and beautifully detailed. I also spoke with the sales manager who was also helpful and cooperative throughout the process. I had a great experience and would recommend these gentleman and Machens Volkswagen to everyone looking to buy or trade. Thank you DeMarcus! It was a pleasure. More

Great Customer Service! I would totally recommend going to Joe Machens for your next vehicle purchase! Michael Glasgow was great to work with and he got us into a vehicle tha I would totally recommend going to Joe Machens for your next vehicle purchase! Michael Glasgow was great to work with and he got us into a vehicle that we absolutely love! I appreciate the customer service they provided! More

Great purchase experience I went to Joe Machens VW because I was interested in purchasing a GTI. My sales person Damarkus and Finance Manager Anothony made the process easy a I went to Joe Machens VW because I was interested in purchasing a GTI. My sales person Damarkus and Finance Manager Anothony made the process easy and fast. They were both professional and answered any questions I had. Thanks guys for making this happen for me. More

Definitely the BEST! What a wonderful experience we had purchasing our 16 year old daughter first car. Our sales person, Damarkus was very friendly and provided outstandin What a wonderful experience we had purchasing our 16 year old daughter first car. Our sales person, Damarkus was very friendly and provided outstanding customer service. We purchased the car she hoped for and within our budget. We left the dealership with a very happy daughter and one relieved mother. Thank you! More

Had a great carbuying experience! Matt was great, very informative and helpful. Test drove multiple cars and found one that I loved. They were willing to work within my budget and ge Matt was great, very informative and helpful. Test drove multiple cars and found one that I loved. They were willing to work within my budget and get me in the car I wanted at a price that was right for me. Even got me a better APR than the loan I had received from my bank before I went. After the purchase I realized that I didn't have a spare in the trunk, I texted Matt about it and he got me one right away to put in the trunk. Overall great experience, would recommend this dealership to anyone More

Very friendly. We were there for a possible buyout from our current Mazda lease to hopefully get into a new Passat. Jonathan was very knowledgeable, courteous and We were there for a possible buyout from our current Mazda lease to hopefully get into a new Passat. Jonathan was very knowledgeable, courteous and friendly. He was happy to answer our -many- questions, take us for as many test-drives as needed and even suggested we take the car for an overnight in order to make sure it was everything we wanted to buy. Sadly, the numbers did not work in our favor and the overall cost was above our budget. Eventhough the team tried to find us the best deal but it was simply above the budget. Stephen was kind enough to come in person explain the math behind it, the costs and how we ended up with these numbers. Sadly we did not make a purchase today, but we know this is definitely where we want to be back to when our lease is over. More

Used Car Purchase I called the dealership when I found a car online that I wanted to take a look at. I initially spoke with Johnny DeWalt who was very professional and I called the dealership when I found a car online that I wanted to take a look at. I initially spoke with Johnny DeWalt who was very professional and able to arrange for me to test drive 2 cars from multiple lots the same day with no issues. From there I was placed with Damarkus Cain because Johnny didn't work during the times I could come in. Damarkus was very professional and easy to work with. I didn't feel the usual, dreaded sales pressure that I have encountered when working with car salesmen. Damarkus helped us negotiate a price we were comfortable with and it didn't take 2 hours to get to the price we needed in order to bring our new car home. He went above and beyond, staying over an hour past closing time and making the stressful car buying experience a whole lot easier. So far very happy with our decision and we plan to visit again in the future. More

Great experience Everyone at the dealership was friendly. Matt Scrogin was our salesman. Matt is awesome! He was a pleasure to work with. He was knowledgeable, frien Everyone at the dealership was friendly. Matt Scrogin was our salesman. Matt is awesome! He was a pleasure to work with. He was knowledgeable, friendly and not pushy. More

Great car buying experience I went to Machens Volkswagen with the intentions to browse only. Damarkus made us feel welcome, allowed us to browse with no pressure, and accommodate I went to Machens Volkswagen with the intentions to browse only. Damarkus made us feel welcome, allowed us to browse with no pressure, and accommodated us when we had any questions. He helped us find cars within our price range and was able to locate the vehicles quickly so that we could see them. He was patient with us while we weighed our options. The experience was so pleasant that we felt we were comfortable enough to make a purchase. The paperwork and financing process was quick and painless. No regrets and will very likely return to do business with Damarkus and Machens again! More

Happiest 22 y/o in Columbia I walked in with no idea what I was doing but was greeted by a very welcoming staff. Everything was made clear and with no pressures. Loved the car I walked in with no idea what I was doing but was greeted by a very welcoming staff. Everything was made clear and with no pressures. Loved the car but they let me take it home for the night just to be sure. Came back the next evening and it was finalized! Ask for Mikey! More