Joe Machens Volkswagen

Great Experience! I had a very good experience from the sales department to service. Everyone was very nice and went above and beyond. I would recommend the dealershi I had a very good experience from the sales department to service. Everyone was very nice and went above and beyond. I would recommend the dealership to anyone!! More

Meeting VW Machens People were friendly and helpful and knowledgeable. I just bought my Jetta from a private party and took it to VW for a free multi point inspection. G People were friendly and helpful and knowledgeable. I just bought my Jetta from a private party and took it to VW for a free multi point inspection. Good little check over of the car. Will return for parts and service. More

New Atlas This is our second vehicle purchase from Joe Machens VW. Our sales associate was fantastic. He interviewed us to see what options we couldn’t live wi This is our second vehicle purchase from Joe Machens VW. Our sales associate was fantastic. He interviewed us to see what options we couldn’t live without and then searched the inventory. I just love the New Atlas. It Is perfect for me ! More

Great Care I went in to get an oil change and have new tires installed. I didn't know it would take 3 hours or longer and was an hour from home. They took care o I went in to get an oil change and have new tires installed. I didn't know it would take 3 hours or longer and was an hour from home. They took care of me and got me a loaner car to drive so I could run and go shopping while waiting. Thanks so much. More

Always excellent service No matter what I need it when I go in everyone is always so nice and helpful. They were fast and got me in and out in enough time for me to still make No matter what I need it when I go in everyone is always so nice and helpful. They were fast and got me in and out in enough time for me to still make it to the DMV...they even washed my car! I’ll be exclusively using this service center for the life of my vehicles! Thanks JM Service Center More

Atlas purchase Great experience. Everyone was very friendly. Made everything easy from trade in of old vehicle to purchase of new vehicle. Would definitely recommend Great experience. Everyone was very friendly. Made everything easy from trade in of old vehicle to purchase of new vehicle. Would definitely recommend to anyone looking for a new car. Mikey was great to work with from beginning to end. More

Great customer service Overall the customer service was great, they explain things to you and ask if you want them to go ahead and preform the work. They also offer a free c Overall the customer service was great, they explain things to you and ask if you want them to go ahead and preform the work. They also offer a free car wash, which is a nice added touch. The service area is a little lacking compared to competitors but overall clean and well maintained. I didn't give it a five star rating because they charge to rotate your tires where as their competitors include tire rotation with the oil change. Also, the prices from their competitors for an oil change is less expensive and still includes tire rotation. More

Great Always great service at Joe Machens vw. The employees are always quick to greet and serve you. Great amenities at this business also. Thanks guys Always great service at Joe Machens vw. The employees are always quick to greet and serve you. Great amenities at this business also. Thanks guys More

charge my money without asking The first time I be there is trying to change my car tire, my car tire is flat. when they finished service, I check the car tire the pressure is n The first time I be there is trying to change my car tire, my car tire is flat. when they finished service, I check the car tire the pressure is not the same, further more they put my backup tire at wrong position. And after just one month the tired changed its bubbles, I come here again they told me the bubble will under the warranty of car tire company. so, I decide to replace my tie again. once the bill comes out. the money doesn't charge from, tire company. but from my insurance company. they should notify the situations before replace my car tire. More