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Joe Machens Volkswagen
Columbia, MO
2,094 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,094 reviews
May 10, 2018
Sale and repair I bought a 2014 Ford Explorer and had to have it repaired within 2 weeks of buying it. It was very frustrating but the employees of VW made it right. I bought a 2014 Ford Explorer and had to have it repaired within 2 weeks of buying it. It was very frustrating but the employees of VW made it right. I am very satisfied! Thanks everyone! More
by JBODINE6303
Verified CustomerEmployees Worked With
Other Employees :
Anthony Heaper, Michael Glasgow, Shawn Williams
May 08, 2018
Nice and easy oil change. Fast oil change. Every one there was accommodating and nice. They also recommended a tire rotation. Everything is running smooth. I'll be going back f Fast oil change. Every one there was accommodating and nice. They also recommended a tire rotation. Everything is running smooth. I'll be going back for all scheduled services. Thanks. More
by MIDNIGHTFALCON314
Employees Worked With
Mike Stock, Jonathon Martin, Ryan Peterson
May 06, 2018
Oil change Had my car oil changed and tires rotated. Shawn was very professional and I will use vw service again. Thanks so much for your hard work Shawn it was Had my car oil changed and tires rotated. Shawn was very professional and I will use vw service again. Thanks so much for your hard work Shawn it was really appreciated. More
by CROCKERBRANDON
Employees Worked With
Shawn Williams
May 06, 2018
Service Center Fast and expert service. Comfortable setting to wait in while car was being serviced. Everyone at the dealership was very pleasant and friendly. Ve Fast and expert service. Comfortable setting to wait in while car was being serviced. Everyone at the dealership was very pleasant and friendly. Very pleasant experience. More
by jo-ann47
Employees Worked With
Ryan Peterson
May 06, 2018
Very friendly accommodating young man Oil change tire rotation. Ryan greeted us prepared the car for service and updated when it was done. They even washed it for us. Clean facility Oil change tire rotation. Ryan greeted us prepared the car for service and updated when it was done. They even washed it for us. Clean facility More
by WILLI
Employees Worked With
Ryan Peterson
May 05, 2018
Battery change Service staff was very helpful and went the extra mile. Shawn was very helpful and did all he could to make a visit as pleasant and cost-efficient as Service staff was very helpful and went the extra mile. Shawn was very helpful and did all he could to make a visit as pleasant and cost-efficient as possible More
by Roundabout32
Employees Worked With
Shawn Williams
May 04, 2018
Very satisfied with my visit. Shawn and the crew helped ensure my was safe and free of issue. I would recommend any VW owner give them a shot at servicing their vehicles. Shawn and the crew helped ensure my was safe and free of issue. I would recommend any VW owner give them a shot at servicing their vehicles. More
by 2013 Passat
Employees Worked With
Amanda Shaw, Shawn Williams
May 03, 2018
Great Service as Usual! Always treated with respect and courtesy. Usually get a fair price. Got a great price on an accessory mat for my GTI. Love the service staff. Always treated with respect and courtesy. Usually get a fair price. Got a great price on an accessory mat for my GTI. Love the service staff. More
by PASTORJOHNBUTCHER
Employees Worked With
Mike Stock, Ryan Peterson, Shawn Williams, Geoff Breshears
May 03, 2018
Emission fix the service center was very informative and helpful. they ended up keeping my car overnight but explained why. they also gave me a vehicle to drive w the service center was very informative and helpful. they ended up keeping my car overnight but explained why. they also gave me a vehicle to drive while mine was being worked on. this is one of the best experiences I have had with this dealer and I have purchased two vehicles here. More
by hester.stephanie
Employees Worked With
Amanda Shaw, Shawn Williams
May 02, 2018
Good experience It seemed to take longer for my car to come in than first expected. But it all worked out in the end. I love my new car. It seemed to take longer for my car to come in than first expected. But it all worked out in the end. I love my new car. More
by JLC
Employees Worked With
I do not remember finance person's name. But very nice, Jonathon Martin
