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Joe Machens Volkswagen

Columbia, MO

4.5
2,101 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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1200 Vandiver Dr

Columbia, MO

65202

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Showing 2,101 reviews

April 26, 2023

My cars check engine light came on as soon as I drove it off the lot. They fixed two problems and didn’t charge me. More

by jillybean1977
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jimmy Schafer
April 25, 2023

These guys definitely went out of their way to work with my tight schedule! There was never a moment of pressure and overall the best buying experience was the best we have had. Period. Thank you JMV! More

by Willie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Stamose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody, Jeremy Bealmer
April 25, 2023

She is amazing! She is the same way everytime you go into the shop!! Big smile and is very happy to help you anyway she can! She even put my carseat in the rental c More

by Deborajohnson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Autum Hall, Jimmy Schafer
Apr 27, 2023 -

Deborajohnson responded

They need To be recognized a raise would be amazing because they are amazing

April 23, 2023

The car-buying process was pretty seamless. They let me do a test drive on my own and even let me keep the car for a few days. And when it came to actually buying the car, we didn’t have to hag More

by Deirdreinmv
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Stege
April 22, 2023

Service department great. Over the phone order, not great. Sale team good, but some are not good. More

by ANDYCHAU55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Schafer
April 21, 2023

This dealership was able to help my brother and sister in-law purchase a car when they newly migrated here in the US. They were able to find options that is beneficial both ways. Really thankful dor al More

by Jonathan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Bealmer
April 20, 2023

The sold me a car that and within three weeks on purchasing it. It broke down and when I tried to take it in so they can fix it. I was told to bring it in two weeks.. More

by benmuriza95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Manny Garcia
April 20, 2023

Had a recall done, thought the facility and service were excellent. Would be willing to use them for regular service if necessary. More

by Durick24
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Christopher Griffitts
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2023

They were willing to give me a fair price on my trade in, and no issues with test driving. I appreciated it More

by Devyn Miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Conrad Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Heaper, Leo Terzopoulos
April 18, 2023

Every interaction from purchase to service has been very accommodating and the absolute best in customer service and satisfaction. More

by Nath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Heaper, Cody Johnson, Jimmy Schafer
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