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Joe Machens Volkswagen

Columbia, MO

4.5
2,124 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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1200 Vandiver Dr

Columbia, MO

65202

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Showing 2,124 reviews

June 26, 2018

Great Everything was great! Everyone was pleasant and friendly. Was done in a timely manner. Enjoying our new vehicle. I would recommend to my friends and f More

by DONDAWS39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damarkus Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2018 -

Joe Machens Volkswagen responded

We are happy to hear everything was great during your experience with us! Thank you so much for the positive feedback! Enjoy your new vehicle! Thanks again for your business!

June 25, 2018

Best buying experience One of the first times I actually enjoyed buying a new car everybody was great worked hard to get us the best deal and made sure we got the payment on More

by Atlasguy34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Torseen
Jun 26, 2018 -

Joe Machens Volkswagen responded

We are very happy to hear you enjoyed your car-buying experience with our sales team! We appreciate you and your positive feedback! Thank you so much for your business! Enjoy your new car!

June 23, 2018

Easiest car purchase ever. From start to finish my buying experience was low stress and enjoyable with no xxxxxx business. The price was the lowest for my Beetle nationwide and More

by buckstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Nichols, Amanda Shaw
Jun 25, 2018 -

Joe Machens Volkswagen responded

We are very happy to hear you had the easiest car-buying experience and our team was there to help throughout the process! Thank you for the positive feedback! We appreciate you!

June 23, 2018

Very nice people. They know how to fix your car problems They can usually get you in pretty quickly. And they always take care of the problem in a very professional manner. The staff is super nice and they a More

by MARCUSRAINEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen helped me also, Ryan Peterson
Jun 25, 2018 -

Joe Machens Volkswagen responded

Marcus, thank you for the positive feedback! We are happy to hear you had a great service experience with our team! We appreciate you and your business!

June 23, 2018

Twisted frame recent buy of a m4 , car has damaged frame windows don’t line up seller sam t and Anthony don’t answer. Lawsuit being filed. More

by Cruz229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sam Torseen
Jun 23, 2018 -

Joe Machens Volkswagen responded

We sincerely apologize for your experience with us. We are alerting our management team immediately of this situation and will investigate further. We do appreciate your honest feedback, as we strive for quality customer service. Again, we are very sorry to hear about your car-buying experience and will look into it.

June 21, 2018

Extremely satisfied Volkswagen and their employee Sam were extremely helpful and quick in helping me find what I need/ wanted! Best experience yet!! Thank you so much for More

by Meghanb1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Torseen
Jun 21, 2018 -

Joe Machens Volkswagen responded

We are happy to hear you had a great experience with us! We appreciate you and your positive feedback! Thank you for your business!

June 21, 2018

New car Everything was pretty good. The staff was very courteous and professional. Especially the salesman we were dealing with. I was one 🌟 less because More

by Nurse2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Torseen
Jun 22, 2018 -

Joe Machens Volkswagen responded

We are very happy to hear you had a good experience while car-buying at our dealership! We appreciate your honest positive feedback! Thank you so much for your business!

June 21, 2018

Amazing Damarkus is great! He asked what I was looking for in a car & gave me just that (: very pleased with my experience. I will definitely return for all f More

by PENDEGRAFTAYDEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damarkus Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Heaper
Jun 21, 2018 -

Joe Machens Volkswagen responded

Thank you so much for the positive feedback! We are happy to hear you had a great experience with us! We appreciate you and your business!

June 20, 2018

Great dealer and good service. My dealer Sam is a nice guy, and he gave me a good deal of my car. Additionally some extra free services. But I haven’t got my title and my temporary More

by ijasonhan
Recommend Dealer
Yes
Employees Worked With
Sam Torseen
Jun 21, 2018 -

Joe Machens Volkswagen responded

Thank you for the positive feedback about Sam! We are happy to hear he makes sure you have an overall excellent service while you are at our dealership! We appreciate you and your business!

June 20, 2018

Buying a new car Very friendly staff. The Sales person that I worked with was Sam Torseen. Sam is very friendly and has a great knowledge about all Volkswagen vehicles More

by SenadC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Torseen
Jun 21, 2018 -

Joe Machens Volkswagen responded

Thank you for the kind words about Sam! We appreciate your positive feedback too! We are happy to hear you had a great car-buying experience, as well! Enjoy your new purchase! We appreciate you and your business!

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