Joe Machens Volkswagen

20K Tdi Service Overall great service. Especially the Technician Julia who found a puncher in my front tire that did not go all the way through and determined I didn’ Overall great service. Especially the Technician Julia who found a puncher in my front tire that did not go all the way through and determined I didn’t need a repair or replacement. More

Rotor tire no weight Still vibrating while I drive on highway on I-70. Up to 75 mph they did not put weight balance I am upset now I did check on all 4 of wheels see sa Still vibrating while I drive on highway on I-70. Up to 75 mph they did not put weight balance I am upset now I did check on all 4 of wheels see same no new weight on it More

Inspection Awesome! They were fast and friendly. I was also very in pressed by the fact that my car was also washed for me at the same time of the inspection. Awesome! They were fast and friendly. I was also very in pressed by the fact that my car was also washed for me at the same time of the inspection. More

Quick and easy! I knew what I wanted to look at before I got there...which made it easier. We weren't swarmed by a bunch of salesman. This was the best car buying ex I knew what I wanted to look at before I got there...which made it easier. We weren't swarmed by a bunch of salesman. This was the best car buying experience I have ever dealt with! Everyone who played part was awesome! More

Car service We come over there every year. Ever year we see new people in the service area Mr. Ryan helped us really well and explained throughly. Awesome job an We come over there every year. Ever year we see new people in the service area Mr. Ryan helped us really well and explained throughly. Awesome job and thank you. More

Oil Change/ Tire Rotation Inspection Friendly and helpful service as always from Shawn Williams. If dont understand the car details, or what something means with thecar service, Shawn alw Friendly and helpful service as always from Shawn Williams. If dont understand the car details, or what something means with thecar service, Shawn always goes the extra mile.My appointment time went by so fast, and I had the tv all to myself! :) More

Great service This is the 2nd time I’ve had my car in for service. It was just as great as the first. Professional, fair, easy to schedule the appointment and compl This is the 2nd time I’ve had my car in for service. It was just as great as the first. Professional, fair, easy to schedule the appointment and completed on time. More

Volkswagen Check Engine Light I took my 2013 Volkswagen Beetle in for a check engine light that came on. They had it fixed in no time! Volkswagen Service also addressed my othe I took my 2013 Volkswagen Beetle in for a check engine light that came on. They had it fixed in no time! Volkswagen Service also addressed my other cosmetic issues. The car is back in perfect condition! More

Outstanding service - over the top customer care. Brake repair - better than new - no kidding... Machens VW also repaired a bulb problem that two other VW dealerships where unable to fix - after tw Brake repair - better than new - no kidding... Machens VW also repaired a bulb problem that two other VW dealerships where unable to fix - after two and half years.. No drama - just serious service.. Thank you - greatly appreciated.. Kevin Suedmeyer Suedmeyer Farms More

Great service I am new to Missouri and was treated very well. Couldn't ask for better customer service. Very friendly. Very helpful. Shawn is very good at his job. I am new to Missouri and was treated very well. Couldn't ask for better customer service. Very friendly. Very helpful. Shawn is very good at his job. More