Joe Machens Volkswagen

Last minute surprise but all is well Everything was fine until the finance agreement was not accepted by the credit union due to an oversight by the finance manager. Had to redo the entir Everything was fine until the finance agreement was not accepted by the credit union due to an oversight by the finance manager. Had to redo the entire deal. I was compensated for the error. More

Took great care of me Mike was awesome in service!! Car was in and out in good time and work was excellent. No problems at all. Thanks very much Mike. Mike was awesome in service!! Car was in and out in good time and work was excellent. No problems at all. Thanks very much Mike. More

Awesome customer service!!!! Recent purchase @ Machens VW. Love the car, love the dealership ! Great experience, no issues, fantastic service ! Both sales and service have bee Recent purchase @ Machens VW. Love the car, love the dealership ! Great experience, no issues, fantastic service ! Both sales and service have been exceptional !! Highly recommend ! More

Quick service Had a nail in my tire. They got me right and back out in 25 minutes. I am thankful they got me back on the road so quick. Awesome service. Had a nail in my tire. They got me right and back out in 25 minutes. I am thankful they got me back on the road so quick. Awesome service. More

Certified Pre Owned 2013 Golf R Purchase Very professional and knowledgeable staff was able to get me set up car I’ve been looking for the past 6 months. The fact they were able to give me a Very professional and knowledgeable staff was able to get me set up car I’ve been looking for the past 6 months. The fact they were able to give me a 2 year bumper to bumper warranty on the car despite it being 5 1/2 years old gives me some ease of mind. More

Very easy Very straight foward and over all one of my better car buying experiences. Matt was very nice and found exsctly what I was looking for. Very straight foward and over all one of my better car buying experiences. Matt was very nice and found exsctly what I was looking for. More

People were rude a the salesman sold me a lemon Volkswagen sold me a car and within 3months the under shielding came off the inside door handle broke and I had to spend money fixing my brakes rotors Volkswagen sold me a car and within 3months the under shielding came off the inside door handle broke and I had to spend money fixing my brakes rotors and wheel bearing More

Volkswagen From the beginning I was greeted and advised with the best representation. I truly love everything about Volkswagen and would recommend them to anyone From the beginning I was greeted and advised with the best representation. I truly love everything about Volkswagen and would recommend them to anyone who asked. And they were willing to work with me on yet another vehicle which made me super happy with them. More

Service on VW Beetle Convertible Service experience was great. Customer service was very friendly and welcoming. Quality and thoroughness of service on my car was excellent. i really Service experience was great. Customer service was very friendly and welcoming. Quality and thoroughness of service on my car was excellent. i really appreciated the coffee and snacks. Thanks! More

Quick and Friendly This dealership always provides excellent service. To me, to customers in general, and to my car. When I mentioned that my key fob seemed to be runnin This dealership always provides excellent service. To me, to customers in general, and to my car. When I mentioned that my key fob seemed to be running low on battery, it was replaced free of charge without me even asking! Thanks! More