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Joe Machens Volkswagen
Columbia, MO
2,124 Reviews
Joe Machens Volkswagen is proud to serve Columbia Volkswagen shoppers as well as those in all of Missouri with an extensive selection of new Volkswagen vehicles, pre-owned vehicles, excellent Volkswagen service and much more. On our site you will find information regarding financing options, quick quotes for new Volkswagen vehicles, our current specials and much more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,124 reviews
January 09, 2019
Just ask Mikey We had Mikey for our salesman. He approached us in the car lot. He got a list of things wanted in a different car and we met him at his desk. He rese We had Mikey for our salesman. He approached us in the car lot. He got a list of things wanted in a different car and we met him at his desk. He researched the computer to see if there was anything close. He worked out a deal on the price, the finance person made sure she could afford GAP, even though he forgot to give us a copy of the title application. The bad thing is it took FOREVER. We got there around 3:45 and left at 8:40. It should take 5 hours to buy a car. More
by Kim Ames
Verified CustomerEmployees Worked With
Michael Glasgow
January 09, 2019
Sunroof issue. The Service Department went to bat for me with VW to solve a defective part issue. Unfortunately, my car is a salvage vehicle and corporate was not wi The Service Department went to bat for me with VW to solve a defective part issue. Unfortunately, my car is a salvage vehicle and corporate was not willing to help me out. I really appreciate your Service Department’s efforts on my behalf. Amanda, Shawn, and Colby are wonderful folks and reflect well on your organization. Thanks to them again. More
by cmcgonagle
Employees Worked With
Colby, Amanda Shaw, Shawn Williams
January 08, 2019
Buying my first new car Damarkus was very friendly and knowledgeable about the vehicle he was selling he also listened to my wants to make sure he got the vehicle that bear s Damarkus was very friendly and knowledgeable about the vehicle he was selling he also listened to my wants to make sure he got the vehicle that bear suited me More
by WHITLEYNCHATMAN
Employees Worked With
January 07, 2019
Great working with you Great experience overall. Entire process was simple and straightforward. Every question was answered and every option was offered. Michael went out of Great experience overall. Entire process was simple and straightforward. Every question was answered and every option was offered. Michael went out of his way to get the deal done and Stephen made the negation go smoothly. More
by JHOWARD12
January 07, 2019
Great car buying experience Working with Bruce at Joe Machens was great. From start to end there were no surprises during the buying process. I told Bruce via calls and texts the Working with Bruce at Joe Machens was great. From start to end there were no surprises during the buying process. I told Bruce via calls and texts the car I wanted and how much I was willing to pay. Within minutes Bruce and the sales manager said the deal was done. The process at the dealership went well too from paperwork to finance. The expierence of negotiating via text and not having any tricks or hidden fees when I got to the dealership was great. More
by ejohnson
Employees Worked With
Anthony Heaper, Mike Stock, Barry Bowman, Bruce Tell
January 04, 2019
Great Service Mike Stock, the parts manager is top notch. He goes out of his way to go above and beyond for the customer. A real professional. Mike Stock, the parts manager is top notch. He goes out of his way to go above and beyond for the customer. A real professional. More
by VLADIMIR C
Employees Worked With
Mike Stock, Barry Bowman
January 02, 2019
Great Buying Experience Pricing and service were excellent. We would highly recommend Machens VW! Buying experience was simple and they were very patient and attentive to o Pricing and service were excellent. We would highly recommend Machens VW! Buying experience was simple and they were very patient and attentive to our questions and needs! More
by BBELLAMY0
January 02, 2019
recall done easy in and out. First, they were able to accommodate me as an out-of-town guests. While I was in town for the holiday they were able to get me in fix my recall and ge First, they were able to accommodate me as an out-of-town guests. While I was in town for the holiday they were able to get me in fix my recall and get me out all in the same day. In fact all in the same morning. Great job looking forward to coming back, but only when I have to. More
by mombassman
Employees Worked With
Amanda Shaw, Tom Turner, Ryan Peterson, Shawn Williams
January 01, 2019
Diagnosis &Solution of tire issues Genuinely cordial staff. Knowledgible technician and parts personnel. Clean facilities. Treated me with respect and didn't act like I was an interfer Genuinely cordial staff. Knowledgible technician and parts personnel. Clean facilities. Treated me with respect and didn't act like I was an interference. Got the job done quickly and on budget. More
by Roadwarrior928
Employees Worked With
Mike Stock, Shawn Williams, Geoff Breshears
January 01, 2019
My visit Felt like I was given excellent service and my salesman worked hard to get us the best deal. He didn't try to force us into taking any vehicle and lis Felt like I was given excellent service and my salesman worked hard to get us the best deal. He didn't try to force us into taking any vehicle and listened to want we wanted. More
by Katieb66
